Satinder (Sunny) Dhawan
Satinder (Sunny) Dhawan at A-1 Toyota
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Satinder (Sunny) Dhawan

Sales Consultant

A-1 Toyota

50 Amity Road
New Haven, CT 06515

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62 Reviews

Dealership Experience

6 yrs, 9 mos

not yet
rated

62 Reviews

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62 Reviews of Satinder (Sunny) Dhawan

August 24, 2023

Dealership Rating
Employee Rating

Sunny is the best! My 3rd Camry from A-1 and second with Sunny's assistance. More

by Hapbee
Sales Price Transparency
Recommend Dealer
Yes
Aug 25, 2023

A-1 Toyota responded

We appreciate your repeat business and the time you spent reviewing our dealership. We are so pleased that Sunny could provide outstanding service repeatedly. Thank you for recognizing our staff. Please come see us again.

October 20, 2022

Dealership Rating
Employee Rating

Sunny was awesome. He was able to help me find the vehicle I need that I was looking for. Sunny will keep you updated. More

by Thanh21thai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Acabeo , Lina

Oct 21, 2022

A-1 Toyota responded

Thank you for the excellent review and kind words about Sunny! We appreciate your business and look forward to working with you again in the future.

July 20, 2022

Dealership Rating
Employee Rating

Kyle suck, he dodges our calls and doesn't communicate very well. We were scheduled for a visit and no one knew, and Kyle wasn't there. We noticed it's a pattern of Kyle. The car we bought, we knew nothin More

by Ian R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Alsamraie, Kyle Deming

Jul 20, 2022

A-1 Toyota responded

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October 06, 2021

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Employee Rating

Puts profits above people,, I went into the dealership on Saturday to test ride a 2017 Toyota Corolla.. I did a walk around of the car before test riding it and I noticed that the rear driver side tire,, th More

by Car Shopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 14, 2021

A-1 Toyota responded

When Van Jovi introduced me to you for the first time, you had seemed to already be put off by the particular vehicle. At this time the only concern that was presented to me, was the vibration/shaking feeling from the front end. I was not presented any concerns with the rear tire. While I was trying to address that one probable cause could be the CVT transmission and wanted to explain you more about it, your response to me instantly was that I was giving you BS(in your words) and you seemed upset. At that stage you did not want to deal with me. It was then after, that you pointed to the tire(until this time I was not aware of any prior conversation or concern exchanged between you and Van Jovi) and left abruptly mid- conversation. Had I known of this issue, I would have taken it into consideration as part of the overall problem. With the shortage of vehicles, we have to show vehicles, sometimes, before we have had a chance to put it through a thorough inspection. I promise you, these issues have been taken care of since your visit. In no way, was I trying to make anyone uncomfortable and when I noticed how unhappy you were with the vehicle, I didn't try to push the subject. We apologize for the presentation, these are different times that we are going through right now and normally would have more options to show, and would have stayed away from presenting this particular vehicle, but that is not your fault. So, once again I apologize for the presentation of the vehicle and for your experience. If there is any way that we can be of help, please feel free to reach out and hopefully we can repair our relationship between yourself and the dealership. We pride ourselves in customer service and will take this as a learning experience that we can grow from.

Oct 15, 2021

Car Shopper responded

I think your answer says it all,, my concern about the tire wasn't addressed before the test ride,, after you were introduced to me I told you I was going to pass on the car because the front end was shaking you started talking about the CVT transmission. I bent down and showed you the belt coming through the tire and my concern that that was what was making the front end shake,, your response to me was that's not it and then again you started talking about the CVT transmission,, when you came out to meet me why didn't you ask your salesman if there was any concerns about the vehicle when? I showed you the belt coming through the tire why didn't you listen to what was being said ?but instead you told me that's not it and again you started going on about the transmission,, at that point yes I left because no one was listening to what my concerns were,, and as of today you have not address the concern of why I was allowed to take a car on a test ride when the tire was faulty. You put my life and the life of your salesman in jeopardy to make a sale..

July 09, 2021

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Employee Rating

I have leased/purchased all my vehicles from A1 for the last 13 years. I have never been disappointed. An enjoyable experience, excellent customer service! More

by sburke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

A-1 Toyota responded

Thank you so much for your kind words and over 13 years of loyalty! We appreciate it and look forward to working with you again in the future at A-1 Toyota!

May 09, 2021

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Employee Rating

My salesman Kevin Wright was very friendly, very knowledgeable, and very accommodating. Best salesman I have ever dealt with. I Would highly recommend him for a salesman. More

by Madelinefabozzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Oliveras, Kevin Wright

May 10, 2021

A-1 Toyota responded

Thank you so much for the 5-star rating and the kind words! We appreciate the recommendation and look forward to working with you again in the future at A-1 Toyota.

March 21, 2021

Dealership Rating
Employee Rating

I love everything about my -AMAZING experience perching my 6th car from DATO DADIC. He treats me like family !!! Paul Wright with the financing is terrific. More

by edvergara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wright, Fariz -Dado Dadic

Mar 22, 2021

A-1 Toyota responded

Thank you so much for the kind words and the 5-star rating! We appreciate it and look forward to working with you when it's time for your 7th car from A1 Toyota!

February 27, 2021

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Employee Rating

Sunny and Dado greeted us as soon as we walked in the door. We bought our last car from Sunny and were very happy. This time around Dado helped us out and he was just as helpful and wonderful to deal wit More

by Kmccaff500
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fariz -Dado Dadic

Mar 01, 2021

A-1 Toyota responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

January 24, 2021

Dealership Rating
Employee Rating

I just purchase my fourth Toyota. The all new Venza boy am I so happy, Hatim one of the Mangers made it happen I Thank You! Jose, Amjad and Dado thank you for being very knowledgeable and seeing me through More

by jpittman
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2021

A-1 Toyota responded

Thank you so much for your kind words. We appreciate the recommendation and hope you enjoy your new Venza.

December 19, 2020

Dealership Rating
Employee Rating

Personnel was friendly and courteous from the moment my husband and I walked in. Kevin, sales rep., was prompt and walked is through the process. He showed us the car and the features of it before we went More

by floreshernandez.sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Wright, Kevin Wright

Dec 21, 2020

A-1 Toyota responded

Thank you so much for your kind words! We appreciate the recommendation and hope you enjoy your new Rav4!

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