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A-1 Toyota
New Haven, CT
1,148 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,148 reviews
November 11, 2017
A pleasure buying a car from Quincy Quincy Smith has sold us 5 cars over the past 10 years. I would not deal with anyone else. He is knowledgeable, supportive, non-pressuring, warm and Quincy Smith has sold us 5 cars over the past 10 years. I would not deal with anyone else. He is knowledgeable, supportive, non-pressuring, warm and engaging. I enjoy the experience and completely trust him. More
by Henry
Employees Worked With
November 03, 2017
Good dealer . Great price and good atention. So far, so good. Thanks for you pattience. I love toyota, I thinlk that I made the best choice . Great price and good atention. So far, so good. Thanks for you pattience. I love toyota, I thinlk that I made the best choice More
by Ivan ny
Employees Worked With
October 31, 2017
Great dealer, great people I liked my whole experience from soup to nuts! From sales to finance to service department. Very professional! And the car deal made me smile! I liked my whole experience from soup to nuts! From sales to finance to service department. Very professional! And the car deal made me smile! More
by Pres102
Employees Worked With
Carlos Orozco, David Bryce
October 25, 2017
Did it Again, My husband and I just purchased our second Prius from A-1 Toyota.....we went from a 2005 to a 2017 Prius 3 with all the safety features......We highly My husband and I just purchased our second Prius from A-1 Toyota.....we went from a 2005 to a 2017 Prius 3 with all the safety features......We highly recommend Quincy Smith to help you make your purchase decision,,,,,no pressure..... a pleasure to deal with! More
by Suzie
October 22, 2017
Excelent service I am extremely satisfied with the A-1 family. This is our second car purchased from A-1 and when I was ready to purchase, I call Quincy. (never a seco I am extremely satisfied with the A-1 family. This is our second car purchased from A-1 and when I was ready to purchase, I call Quincy. (never a second thought) He is fantastic to talk to an his support in unsurpassed. I know that I can count on Quincy during the purchase and Ken for any needed service. Scott More
by Scott Yudkin
October 19, 2017
Great Expericence We knew what we wanted and we just needed to work out all the details. We went discussed what we wanted and drove off the lot the same day. Everyone We knew what we wanted and we just needed to work out all the details. We went discussed what we wanted and drove off the lot the same day. Everyone was helpful and nice. More
by DCMC
October 15, 2017
Yet Another Great Experience This is my fourth purchase/ lease with Quincy from A1 Toyota, and as always, my experience was amazing! I’ve known Quincy for over 10 years. He has he This is my fourth purchase/ lease with Quincy from A1 Toyota, and as always, my experience was amazing! I’ve known Quincy for over 10 years. He has helped me purchase my very first car when I was 19 and every car thereafter, as my family continues to grow. I’ve had my Sienna for 3 weeks now and am in love! At first I didn’t like the idea of becoming a “soccer mom” but those thoughts were put to rest once I drove off the lot. A1 Toyota is warm and very welcoming. I always bring my daughter to look at cars and for service and she enjoys their free hot chocolate, playing in the children’s area and checking out the cars with me. I’ve never had a bad experience at this dealership. They’re honest and true to their word when offering amazing service and perks when purchasing from them. I want to thank Quincy and the A1 Family for always taking care of me and my family! Shantel Garcia More
by Mrs. G-R
October 14, 2017
Comfort and Confidence I made several trips and phone calls to Quincy regarding this purchase and he was always patient and answered my questions and spent time explaining t I made several trips and phone calls to Quincy regarding this purchase and he was always patient and answered my questions and spent time explaining the car to me. This is my second car purchase from Quincy and I would highly recommend him. Carlos Orozco was pleasant also and Mustafa made sure I had my touch-up paint so I didn't have to come back just for that. It is a 50 mile round-trip for me to come to A-1 Toyota. Tony Horan is my service writer and I am always confident in explanation of what needs to be done when I am there for service. In closing I would highly recommend A-1 Toyota. More
by badDayout14
October 12, 2017
Excellent dealership It was a pleasure buying from A1 again. Quincy provides professionalism and exceptional service. I will continue to buy from Quincy and A1. I couldn’t It was a pleasure buying from A1 again. Quincy provides professionalism and exceptional service. I will continue to buy from Quincy and A1. I couldn’t ask for a better guy. I would also like to mention Mustafa for great service. Mike and Dan in service are amongst the best in the industry. If I have any problems or concerns they take care of it immediately. I highly recommend this dealership and these gentlemen!!!!! I am hard to please and they continue to do it with such ease. Thank you A1 More
by Bassguy
Employees Worked With
Other Employees :
Carlos Orozco
October 11, 2017
Great customer service and speedy process Quincy make leasing and new car a great experience. He had consideration for my limited time and was very through in explaining the benefits of a lea Quincy make leasing and new car a great experience. He had consideration for my limited time and was very through in explaining the benefits of a lease. I would definitely recommend Quincy and the A1 Toyota family to everyone! More
by Highlandermom
Employees Worked With
