A-1 Toyota

Excellent Experience A dealership is only as good, or bad, as its people. Been to this dealer about 7-8 times in 15 years for several new cars for our family, and have nev A dealership is only as good, or bad, as its people. Been to this dealer about 7-8 times in 15 years for several new cars for our family, and have never been disappointed. Usually you feel like a dealership's hands are in your pocket before you start. Not here. Have worked with Sales Chief Gary Dos Reis many times, and he listens to what you want and don't want. Good ears. He connected us with fairly new sales associate Amanda Botto, and we were not disappointed. Usually we would not work with a newbie. But Gary connected us with her, so he must have felt it would be a good match. She didn't pretend to know what she didn't know. Heck, she even went down the block to get me a coconut flavored coffee when we picked up the car (we had discussed coffee flavors before). Then on to the "finance guy," Carlos Orozco, who we've worked with before. He knows his trade, doesn't waste you time, and like the others LISTENS to the client. If this group were to leave, well, then its just a car dealership. Several years ago we went to a Toyota dealer in Milford and walked out after 15 minutes. Rude and arrogant people. So many dealerships, so many choices. Have had the older cars serviced there, but the problem is time. It can take about 2 hours to get an oil change. They need to take some action and get that under control. Its only 5 cans of oil and a filter. Far from Nuclear Rocket Science. Unless its a Toyota issue, I would rather go to a local place. Yes an oil change is free, but its not worth two hours of my time (and 20 minutes either way to get there and get home)...total three hours. How much wifi and coffee can you consume in three hours? Don't offer free oil changes if you're not doing the job in a cost effective way. More

Happy we were able to get a used/new Prius Good dealing with Quincy. He is the best! We have dealt with him for many purchases. We hope to enjoy using and traveling to many places Good dealing with Quincy. He is the best! We have dealt with him for many purchases. We hope to enjoy using and traveling to many places More

Best experience buying/leasing a car!!!! All employees were extremely helpful. Definitely put my needs first. Felt no pressure to buy/lease or get something that didn't fit my needs. Quinc All employees were extremely helpful. Definitely put my needs first. Felt no pressure to buy/lease or get something that didn't fit my needs. Quincy was awesome and really took the time to listen to what I was looking for and what fit for my needs. Gary and Carlos were great to work with as well. The process couldn't have been easier. I even had the pleasure of meeting Mrs. Wheeler! Loving my new car! More

Excellent Experience!!! Our sale person is Emerson Macavinta, and we have been dealing with him for the past 7 years. We call him every time our lease is ending and he alway Our sale person is Emerson Macavinta, and we have been dealing with him for the past 7 years. We call him every time our lease is ending and he always made our car buying experience easy. He was great, honest and very much knowledgable of the vehicle he’s selling. Even after buying a car from, we could easily contact him if we have issues with the car. Great experience!! His expertise is highly recommended. More

Great experience From my first meeting with Sunny everyone was very knowledgeable and professional. My Highlander was delivered in perfect condition. All the options w From my first meeting with Sunny everyone was very knowledgeable and professional. My Highlander was delivered in perfect condition. All the options were demonstrated and all of are questions answered. Truly outstanding vehicle and dealership. More

Only place to buy a Toyota in CT! We have bought many cars at A1 and this is our second with Brenton. We emailed in asking if a Camry was still available and Frank got back to me righ We have bought many cars at A1 and this is our second with Brenton. We emailed in asking if a Camry was still available and Frank got back to me right away, within minutes and even responded back on his off day to set an appointment with Brenton to make sure everything was ready when I came in. When I got there Brenton took care of the rest and is just a great man to deal with, no pressure and a pleasure to deal with. We will keep coming back with this kind of service, you can't get it anywhere else. More

Recent service I was very pleased with my recent service for my Prius. The staff is very professional and care about you as a valued customer. They keep you appraise I was very pleased with my recent service for my Prius. The staff is very professional and care about you as a valued customer. They keep you appraised of the status of your vehicle. I would recommend them to everyone. More

A great car leasing experience! Sunny provided my wife and I with a tremendous leasing experience. We have leased 3 other cars from A-1 Toyota and with each one we had a very good e Sunny provided my wife and I with a tremendous leasing experience. We have leased 3 other cars from A-1 Toyota and with each one we had a very good experience. Upon walking into the dealership, Sunny sat down with us to understand what we were looking for in a new lease and what were some of the features we wanted in our new car. We viewed/drove two vehicles that were on the lot, but we felt that we were not getting the value we were looking for so decided to hold off on our decision. Sunny followed up with us multiple times and upon our second visit (about 1 week later), had the car that we were looking for with the features we wanted and the price we were willing to pay. We left that day with our next car. Deal Done! Thanks Sunny and the team at A-1 More

A1Toyota. A1Gary. with Sunny & Carlos. Great Team. The place You can go for Car dealer. Awesome services and Follow ups. We are very happy to purchase new cars. never regret with A1Toyota Teams. The place You can go for Car dealer. Awesome services and Follow ups. We are very happy to purchase new cars. never regret with A1Toyota Teams. More

AWESOME Customer Service! I looked at the reviews online for Honda and Toyota S.U.V.'s. I was going to look at Honda vehicles but on a whim I went to the Toyota dealer in tow I looked at the reviews online for Honda and Toyota S.U.V.'s. I was going to look at Honda vehicles but on a whim I went to the Toyota dealer in town. I ended up buying a vehicle from that dealer and making a new friend my salesman More