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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
June 16, 2021
Always purchase at this dealership. Really appreciate our salesperson named Quincy Smith . He is one of the main reasons we keep going back to A-1 plus the quality of our cars. He’s knowledgeable,professio salesperson named Quincy Smith . He is one of the main reasons we keep going back to A-1 plus the quality of our cars. He’s knowledgeable,professional, genuine, warm, and honest. Just overall excellent!!! I have been a customer for over 30 years. More
by Lcabin
Helpful June 02, 2021
I just purchased my fourth Tacoma from A-1 and Quincy Smith. He did a great job with finding the exact truck I wanted including the specific color and options. This was more challenging than normal becau Smith. He did a great job with finding the exact truck I wanted including the specific color and options. This was more challenging than normal because of the pandemic and the shortage of vehicles. Mike the Service Manager was also very helpful in getting some accessories installed including some LED lighting. Needless to say, I am extremely happy with Quincy and Mike and would recommend them to anyone looking for a new Toyota. More
by TRB
May 26, 2021
I have been with this dealership for 15 years only I have been with this dealership for 15 years only because they are a wonderful dealership with very honest and qualified personnel. The associate se I have been with this dealership for 15 years only because they are a wonderful dealership with very honest and qualified personnel. The associate service manager, Ken Perone, is very authentic and honest and I trusted him in any decisions I had to make and servicing my first Corolla. When it came time for a different car, I found the Quincey Smith is very knowledgeable, honest, and thorough and his job. These people made all of my experiences at Toyota very positive and I plan to service my certified use Corolla for many years to come with these people.Toyota should be very proud of the services they supply. Thank you More
by granfield95
May 24, 2021
He was very nice and patient with us and spent time helping us understand how the car works! He answered all our questions and went above and beyond to help us. helping us understand how the car works! He answered all our questions and went above and beyond to help us. More
by Santiago
Employees Worked With
May 13, 2021
Quincy Smith is the best salesperson we have ever worked with. We have bought 5 cars from him over 12 years, and chose this dealership to buy from again primarily because of Quincy. He is trustworthy, kno with. We have bought 5 cars from him over 12 years, and chose this dealership to buy from again primarily because of Quincy. He is trustworthy, knowledgeable, super easy to get along with, and professional. He is an outstanding individual who made our car buying experience easy and very pleasant. More
by HappyCustomer
Employees Worked With
May 09, 2021
My salesman Kevin Wright was very friendly, very knowledgeable, and very accommodating. Best salesman I have ever dealt with. I Would highly recommend him for a salesman. knowledgeable, and very accommodating. Best salesman I have ever dealt with. I Would highly recommend him for a salesman. More
by Madelinefabozzi
May 03, 2021
My salesman and finance manager were quite knowledgeable about the product, very honest and accommodating.The entire process was very smooth and professional. I most admired Quincy's ability to direct me about the product, very honest and accommodating.The entire process was very smooth and professional. I most admired Quincy's ability to direct me to the product that fits my financial needs . More
by teachcbwilson
April 29, 2021
I spoke to Frank Crisafi on the phone before I came down and he was friendly and helpful. Quincy was wonderful to work with. He made the whole process relaxing and stress free. and he was friendly and helpful. Quincy was wonderful to work with. He made the whole process relaxing and stress free. More
by adriennesko
April 06, 2021
Professional, Polite and Prompt. Look forward to working with him again. He was attentive and addressed each and every one of my concerns. I can’t imagine myself servicing at any other dealer in CT! with him again. He was attentive and addressed each and every one of my concerns. I can’t imagine myself servicing at any other dealer in CT! More
by Sp00nfedem1
April 06, 2021
Quincy was fantastic, wonderful to work with and very knowledgeable. He had the utmost patience and gave us all the help we needed to understand the technology. He was available and accommodating.. The knowledgeable. He had the utmost patience and gave us all the help we needed to understand the technology. He was available and accommodating.. The process was pressure free. More
by larry
Employees Worked With
