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A-1 Toyota
New Haven, CT
1,144 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,144 reviews
April 22, 2017
Great experience Buying a car is never fun ... too much to look at, is what I really want, was there past damage, pushy salesmen ... NONE of this applied to my expe Buying a car is never fun ... too much to look at, is what I really want, was there past damage, pushy salesmen ... NONE of this applied to my experience at A-1; the team were very knowledgable, helpful, and accommodating. Kevin (Wright) spent almost an entire afternoon with us until we were able to find something that would suit us. A great experience, all in all - very satisfied with the service. More
by mnptl
April 22, 2017
Great experience buying a new car! Amanda Botto is a great salesperson. She was very patient with my husband and I and helped us find a car to suit our family's needs. It was such a gre Amanda Botto is a great salesperson. She was very patient with my husband and I and helped us find a car to suit our family's needs. It was such a great experience. I highly recommend her services. More
by Nat Vil
Employees Worked With
Angel Ramos, Amanda Botto
April 21, 2017
Couldnt be happier!!! Had a great experience working with Quincy and Carlos. Both are very knowledgeable, and handled everything for me. From the moment I saw a car onlin Had a great experience working with Quincy and Carlos. Both are very knowledgeable, and handled everything for me. From the moment I saw a car online and working with Frank to view and schedule a test drive to the delivery. Quincy spent a lot of time going over the car with me considering I updated from a 2001 Rav 4 to 2014. I appreciate the time spent to make sure I understood every aspect of my car in addition to the paperwork and incentives I had to review. I love this car!!! A1 does not compare to another dealership that I went to prior to A1. A1 attention to the customer and their wants and needs was a priority once I sat down with Quincy. You can tell its a family run business and they treat you like that. I would definitely recommend them to anyone I know looking for a car. More
by Pearl14
April 18, 2017
Excellent in every way We always have a positive experience at A1 Toyota from start to finish. Everyone in the dealership is very professional and they clearly make custome We always have a positive experience at A1 Toyota from start to finish. Everyone in the dealership is very professional and they clearly make customer satisfaction a top priority. David was thorough, friendly, and approachable. He wanted to make sure we were pleased with our experience - and we were! An added bonus is the playroom where my kiddos were occupied while we took care of paperwork. More
by karap
Employees Worked With
David Bryce
April 17, 2017
Purchase of a new truck Had a great experience working with Amanda, Mustafa and Angel at A-1 Toyota. Amanda was helpful, explained everything and was friendly, easy to talk Had a great experience working with Amanda, Mustafa and Angel at A-1 Toyota. Amanda was helpful, explained everything and was friendly, easy to talk to and very patient. when it came time to pick up our new truck, Amanda explained the options and how they worked. Angel was the best finance manager I've ever dealt with at a dealership. More
by jjohnson
April 17, 2017
Very easy and helpful The dealership is super steady to find and Eddie was very helpful and showed us just what we wanted. Very happy with my car and the service! The dealership is super steady to find and Eddie was very helpful and showed us just what we wanted. Very happy with my car and the service! More
by Christinazaino
Employees Worked With
April 17, 2017
Purchase of my car I am pleased how Kevin worked well with us, he was patient, and gave us the information we needed. He was able to give me the price I needed for my ca I am pleased how Kevin worked well with us, he was patient, and gave us the information we needed. He was able to give me the price I needed for my car More
by Yari1986a
Employees Worked With
April 14, 2017
Always professional, helpful, friendly. Highly recommend. From start to finish, our visit to A1 Toyota was great and satisfactory. Jerry Bell greeted us and got things rolling, then handed us off to Qunicy. Q From start to finish, our visit to A1 Toyota was great and satisfactory. Jerry Bell greeted us and got things rolling, then handed us off to Qunicy. Quincy Smith has sold our family many cars over the years and we know we can trust him with everything. He is able to help us find the best car for our needs, is extremely trustworthy, and easily meets you on the personal level. He was in depth with all the information given, thorough and transparent about the entire process. Paul Wright finalized our paperwork carefully and helped us with the details. We drove off in our new car feeling well taken care of and never once did we feel like "just dollar signs". Thanks again A1! More
by JessieandEli
April 10, 2017
The True Definition od Satisfactory Customer Service My experience at A1 Toyota was great! Kevin Wright and Paul Wright made my time there worth every minute. They both were very patient and kind. Kevi My experience at A1 Toyota was great! Kevin Wright and Paul Wright made my time there worth every minute. They both were very patient and kind. Kevin is very knowledgeable about his products and answered all questions I had. I was very pleased by the dealership environment, professionalism, and overall service. Paul impressed me by the ease of the contract and financing portion of the sale. Im satisfied with the dealership choice and my new 2017 Toyota Camry. I would recommend any friend or family member there and no they will experience the same as i did! More
by Elizabeth Lacrete
April 05, 2017
Superior Dealership! I can't say enough great things about this no pressure dealership. This is our 3rd lease (we have purchased 2 cars as well) Every experience we've had I can't say enough great things about this no pressure dealership. This is our 3rd lease (we have purchased 2 cars as well) Every experience we've had over the years has been extremely satisfying whether it be sales, finance or service. Dado has been our salesman for a while now. He is amazing- always pleasant, informative, knowledgeable and extremely helpful. We told him what we thought we were looking for and within minutes he had it brought for us to test drive and we could not have been happier. And I have to mention that with Angel's help we were out the door the following afternoon! I highly recommend this dealership. Every employee that we've ever come in contact with is pleasant and knows their stuff! More
by MamasRav
