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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
April 03, 2017
great experience very nice staff, and very good environment, they have a very quiet computer room, so you can wait there with your working on computer, and the 4 -whee very nice staff, and very good environment, they have a very quiet computer room, so you can wait there with your working on computer, and the 4 -wheel alignment they did are great, feel the smooth of ruining after it More
by ronnie
Employees Worked With
Helpful April 02, 2017
Excellent We originally bought a highlander that we traded our 2003 sequoia for, ultimately we were not happy with that vehicle and decided to upgrade to anothe We originally bought a highlander that we traded our 2003 sequoia for, ultimately we were not happy with that vehicle and decided to upgrade to another sequoia. The trade in and acquisition of the new sequoia was painless. A-1 and Amanda, Adam and Mustafa have been great. More
by Mattmarcarelli
April 02, 2017
Great Experience! Like always, our experience at A1 Toyota was great! We always feel like the employees at this dealer are on our side, looking for what works better fo Like always, our experience at A1 Toyota was great! We always feel like the employees at this dealer are on our side, looking for what works better for us. More
by GCR
March 31, 2017
He every good He is cool friendly, we happy with the way handled customer fater and clear, no hassrament, I recommend for any one come to A1 Toyota in New Haven He is cool friendly, we happy with the way handled customer fater and clear, no hassrament, I recommend for any one come to A1 Toyota in New Haven More
by Kenny1969
Employees Worked With
March 31, 2017
Excellent Customer Service Kevin Wright is an excellent salesman. He made the transaction as simple and smooth as possible. No pressure. He has an easy, gentle manner that we ap Kevin Wright is an excellent salesman. He made the transaction as simple and smooth as possible. No pressure. He has an easy, gentle manner that we appreciated. He is highly knowledgeable on all the product features and A-1 Toyota has to offer. Highly recommend him and A-1 Toyota. Best dealership we have ever dealt with! Thank you! More
by Laura B
Employees Worked With
March 29, 2017
Pretty seamless Second time buying (after 10 years and 10 years of service) and it went just great. Enjoyed working with everyone there. Not a surprise but they made Second time buying (after 10 years and 10 years of service) and it went just great. Enjoyed working with everyone there. Not a surprise but they made it very easy to make the change. More
by Sally Hill
March 28, 2017
Exceptional Service Thank you A-1 Toyota and Quincy for making my car buying experience a seamless process!! This was my 3rd time purchasing a vehicle and honestly I was Thank you A-1 Toyota and Quincy for making my car buying experience a seamless process!! This was my 3rd time purchasing a vehicle and honestly I was a bit anxious going into the dealership. Luckily, my husband recognized A-1 as a reputable company and the rest is history. Our salesperson, Quincy was very professional, knowledgeable and sincere. He made my experience painless! Angel is another person to mention and thank! He explained everything in detail and actually showed us how the numbers were calculated. Transparency goes a very long way in my book! I will recommend A-1 Toyota to anyone and everyone looking to buy a car just because of their customer service. A-1 has just earned 2 more loyal customers...See you in 3 years for my next car! More
by LaWanza Holder
March 28, 2017
They made it easy to buy a car David Bryce went above and beyond during the time I was looking for a certified used Rav4, from when I met him to when I walked out the door with the David Bryce went above and beyond during the time I was looking for a certified used Rav4, from when I met him to when I walked out the door with the keys. A good honest salesman, he didn't do the hard sell thing that you come across sometimes. On the finance side, Angel Ramos made everything clear and was able to field any questions I had with ease. He's well versed in the financial side of things. Thanks A-1, top notch. More
by Ryk
Employees Worked With
Angel Ramos, David Bryce
March 23, 2017
Over 45 Year's of Honest, Reliable Service My wife & I bought first car from A-1 when they were in East Haven. Can't tell you how many we've bought since. Have serviced cars regularly and to My wife & I bought first car from A-1 when they were in East Haven. Can't tell you how many we've bought since. Have serviced cars regularly and to date have not had a bad experience in our dealings with Service, Sales, Body shop or Parts. A-1 favorite people are Quincy Smith, Ken Perrone and Aunt Carol! More
by bigguy
Employees Worked With
March 22, 2017
Very Satisfied with Dave Bryce & Paul Wright It was a pleasure dealing with David Bryce at A-1 Toyota. This was our third stop in our efforts to trade in our Honda Pilot for a new Highlander and It was a pleasure dealing with David Bryce at A-1 Toyota. This was our third stop in our efforts to trade in our Honda Pilot for a new Highlander and Dave and the team at A-1 gave us the best deal and the best service. We are very satisfied that we got a good deal and we were treated really well. Paul Wright made the finance piece very easy. More
by Steve21
