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A Better Way Wholesale Autos

Naugatuck, CT

2.2
988 Reviews
A Better Way Wholesale Autos is a family owned and operated dealership located in Naugatuck, CT. Since 1999, we have provided top quality pre-owned vehicles at wholesale prices and superior customer service. We have grown to stock over 500 hand-picked cars, trucks and SUV's all priced thousands below current market value. Over 25,000 vehicles sold! We offer a variety of financing and extended warranty options for all credit tiers and budgets. With long-standing relationships with a lengthy list of national banks, credit unions and finance companies, our extremely high sales volume benefits you as we can provide desirable financing options that most used car dealers can't! We are a certified NAPA AutoCare Center, with ASE Certified Technicians, servicing all makes and models - foreign and domestic. Each of our vehicles undergoes a rigorous pre-delivery safety inspection to ensure it will be worry-free from the moment you pick it up. We also provide all levels of mechanical repair service on-site. From oil changes to engine and electrical issues, our experienced technicians will get your vehicle back to perfect working condition. Behind the scenes, we put many hours of work into purchasing 100+ new vehicles every week and assuring each one is priced to offer the best value available to the consumer. We take the guess-work out of your shopping experience and we can confidently say that we offer the lowest haggle-free prices and the largest selection you'll find. A Better Way Wholesale Autos regularly donates to various charities and local organizations including the Jessica Robinson Foundation, St. Jude Children's Hospital, local schools and police unions. We believe in giving back to the community that has helped us grow to become the state's highest volume pre-owned auto dealer. Visit us at 49 Raytkwich Rd. Naugatuck, CT, or call us at 203-720-5600 (866-494-2018 toll-free). We are conveniently located just minutes from Route 84 and Route 8.
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49 Raytkwich Rd

Naugatuck, CT

06770

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Showing 988 reviews

April 24, 2022

No reply about car, but after reading reviews think I’ll pass on a 90 mile ride to pick up a lemon More

by 401ck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

A Better Way Wholesale Autos responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 21, 2022

I contacted them by phone they said they had the Vehicle I wanted. Filled out the credit app and never heard from them. Contacted them several times by phone, text and email they never got back to me.Then t More

by ronaldo24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nichole
Apr 29, 2022 -

A Better Way Wholesale Autos responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 20, 2022 -

ronaldo24 responded

Asked if they could contact me to discuss my review. Of course I never heard from them. Now I see why the 1.9 stars.

April 20, 2022

I reached out to the dealership several times via email, phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u More

by jessica
Customer Service
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

A Better Way Wholesale Autos responded

We're sorry to hear about your experience, Jessica, and apologize for the lack of communication on our part. If you would be willing to continue the conversation, please feel free to contact management directly; we would appreciate the opportunity to see if we can turn this around for you.

March 20, 2022

Asked about a vehicle they had listed. Never responded. Seems like they likely did not have the vehicle. It's still listed. More

by sjpresley1969
Recommend Dealer
No
Employees Worked With
None
Apr 06, 2022 -

A Better Way Wholesale Autos responded

We're sorry to hear about your experience and would love to get to see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 09, 2022

Worst dealer I’ve ever dealt with they asked for a deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawy More

by Pacheco51ed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 07, 2022

Had the worst experience . I bought a van 15 minutes into the highway the van starts making a loud sound . Took it back to the dealer at 8am for them to see the problem and the More

by priscila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealership
Mar 24, 2022 -

A Better Way Wholesale Autos responded

Priscila, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 02, 2022

We were unsure how comfortable we felt purchasing a car through A Better Way but I must say that Emmanuel was really helpful. He had the car for us ready to look at when we arrived. We gave Better Way a More

by ellensmarshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Mar 04, 2022 -

A Better Way Wholesale Autos responded

Congratulations on your new vehicle! We are so glad that Emmanuel had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 27, 2022

Horrible service department! Purchased a car and picked it on December 27th, check engine light came on 2 days later.....the car has been back 3 times for several issues. The More

by Judygrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 26, 2022

Never responded back to me. May they sold truck??? As I said I did not get ANY responds. More

by sawhitehall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Monell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steeve Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ciocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

A Better Way Wholesale Autos responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 10, 2022

They gave me the car without checking anything on the same day I had to return it and today it's been 8 days I still can't have my car I'm paying Uber to go to work imagine how disappointed I feel More

by Onel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thery Sanon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There Sanon
Feb 27, 2022 -

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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