
A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Horrible place I bought a Kia 2012 Sportage with 105069 miles on 8/12/21 for $15,239.26 with warranty.Not even a month later going on a trip to Niagara Falls the engine breaks I was 2 hours away from home miles on 8/12/21 for $15,239.26 with warranty.Not even a month later going on a trip to Niagara Falls the engine breaks I was 2 hours away from home had to pay for toll truck to leave the car at the nearest mechanic and Uber $200 to get back home we’ll had to wait a month to get my car fix wich was cover but $600 out of pocket for things that wasn’t cover . After that the check engine light came on $100 for diagnose and they had to fix manifold assy 11/17/21 was cover . Check engine light on again 5/4/22 took it to the dealer I purchase the car and they told me after diagnose the fuel pump module fuel pump ring and sensor needed to be change but I’ll have to leave the car till next day, that wasn’t possible because I need to go to work and when I call the Warranty they only approve 3 hours of labor so I took the car to another location in wich they did their own diagnose test and it came that the car need canister valve replaced and is not cover $450 . My car been shaking when I press the breaks took it to pep boys and some parts that supposedly was brand new when I purchased it clearly is not like the rotors I haven’t have the car a year and the breaks rotors and struts need to be changed I spoke to them and there’s nothing they can do other then fix it and charge me. When calling the dealer Jose the salesman told me you have to keep up with the car like putting gas on it !!!! The way they talk to you pathetic More
Made an appointment to purchase A vehicle. When I got there at my appointment time. I see another person going to test drive the vehicle I’m there to purchase. When I go in to say there must b When I got there at my appointment time. I see another person going to test drive the vehicle I’m there to purchase. When I go in to say there must be a mistake they said no one said I was coming and sold the vehicle. Wasted my time. Don’t waste yours. Every other poor review is 100 percent true. More
No reply about car, but after reading reviews think I’ll pass on a 90 mile ride to pick up a lemon pass on a 90 mile ride to pick up a lemon More
I contacted them by phone they said they had the Vehicle I wanted. Filled out the credit app and never heard from them. Contacted them several times by phone, text and email they never got back to me.Then t I wanted. Filled out the credit app and never heard from them. Contacted them several times by phone, text and email they never got back to me.Then they told me car was sold. Did they even have the car? Its still listed on the site. More
I reached out to the dealership several times via email, phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave up. Their name is correct... there's got to be a better way! I will never waste my time trying to work with them again. More
Worst dealer I’ve ever dealt with they asked for a deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawy deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawyers Involved just to get my money back. DONT WATSE YOUR TIME TRUST ME!!!!!!!!! More
Had the worst experience . I bought a van 15 minutes into the highway the van starts making a loud sound . Took it back to the dealer at 8am for them to see the problem and the I bought a van 15 minutes into the highway the van starts making a loud sound . Took it back to the dealer at 8am for them to see the problem and they made me wait the whole day to be seen . More
We were unsure how comfortable we felt purchasing a car through A Better Way but I must say that Emmanuel was really helpful. He had the car for us ready to look at when we arrived. We gave Better Way a through A Better Way but I must say that Emmanuel was really helpful. He had the car for us ready to look at when we arrived. We gave Better Way a deposit but after there were some issues with the car, they gave back our deposit. We were pleased with their service and honesty. More
Horrible service department! Purchased a car and picked it on December 27th, check engine light came on 2 days later.....the car has been back 3 times for several issues. The Purchased a car and picked it on December 27th, check engine light came on 2 days later.....the car has been back 3 times for several issues. They kept the car for 2 weeks minimum each time and never fixed the issue. They don't communicate the diagnosis or work done. When I called John for help dealing with the service issues, he couldn't be bothered. Would not recommend purchasing a vehicle from them, they are lacking in professionalism, honesty and service! More