ALM Kia South - Service Center

Rebekah was the best! Very attentive. Did her best to make sure I was happy and my service was completed quickly. GREAT CUSTOMER SERVICE! She needs recognition. Very attentive. Did her best to make sure I was happy and my service was completed quickly. GREAT CUSTOMER SERVICE! She needs recognition. More

Very caring and professional. The service department did a very good analysis of my vehicle needs. The service department did a very good analysis of my vehicle needs. More

There were a couple issues with how my car was serviced. I returned the next day to correct the problems. Very inconvenient. However, the service rep gave a sincere apology and had the issues fixed in a sat I returned the next day to correct the problems. Very inconvenient. However, the service rep gave a sincere apology and had the issues fixed in a satisfactory and timely manner. I also appreciated the transparency in admitting the error and taking care of it professionally. Hence the reason, I would still recommend as I hadn’t had a problem like this before. Just very lucky it wasn’t a life threatening issue or an acute vehicle damaging case. More

It was cool and clean didn’t have any problems there was snacks to get while you wait snacks to get while you wait More

My service consultant was awesome, she very attentive to my needs and questions. They provided a clean and comfortable environment while waiting for car to be serviced. , my needs and questions. They provided a clean and comfortable environment while waiting for car to be serviced. , More

Time spent there waiting on my vehicle is what is expected what I’m told by the service tech. The service rep (Bekah) keeps me informed about my vehicle and follows up days later to see how everythin expected what I’m told by the service tech. The service rep (Bekah) keeps me informed about my vehicle and follows up days later to see how everything is going. More

Friendly staff! Great service, I’m usually in and out when I go. Will be back Great service, I’m usually in and out when I go. Will be back More

Awesome service and experience. My car was delivered better than I found it and with the requested service done My car was delivered better than I found it and with the requested service done More

Mr. Hicks was very professional and amazing. He communicated with me the status of what was happening. The repairs took longer than anticipated, but Mr. Hicks kept me abreast of the situation. communicated with me the status of what was happening. The repairs took longer than anticipated, but Mr. Hicks kept me abreast of the situation. More