Acura Columbus

Steve Ault and Acura Columbus earn customer business the right way. For background, I decided that the Acura TLX Type S (in black/black) would be my preferred next car over other options. But this depen right way. For background, I decided that the Acura TLX Type S (in black/black) would be my preferred next car over other options. But this depended on finding one and price. This car is low production with good demand. After monitoring for a few months in Michigan and inquiring with local dealers that weren't that helpful in part due to supply, I decided to look out of state and specifically because Ohio seemed to have better supply options than MI. I contacted multiple dealers in OH about buying options starting with Tom Cole at Acura Columbus. Steve and Tom with Acura Columbus responded promptly with a serious purchase option. As a serious buyer, I cannot say enough good things about working with a group that reads the room and gets to the point. At that stage, it looked like Steve and Acura Columbus were my best option, so I started working with Steve on the potential purchase. And the rest of the experience cemented Acura Columbus as the best option. Steve and the crew tried to make a trade on a car, which is a challenge with a low production car that's in demand. Though that didn't work out, they had an incoming build to fall back on, which was how we finished the deal. Steve's communication throughout was excellent, i.e. patient with my questions, prompt, up front, and all around just a pro. And the day of picking up the car, Steve was great (as expected), and I was in and out without a lot of hassle to finish the purchase, which was appreciated. Even with making about a 3 hour drive one way to make this purchase, I will definitely go to Steve and Acura Columbus in the future if I decide to go with another Acura. Just had a fantastic experience in every way. And I hope Acura keeps making the TLX Type S! What a product so far. More

We just bought our new RDX from Mike Shay, and he was such a pleasure to work with. He was knowledgeable, friendly and answered all of our questions. Thank you for a great car buying experience! such a pleasure to work with. He was knowledgeable, friendly and answered all of our questions. Thank you for a great car buying experience! More

Drive my Acura past multiple other dealers and over 100 miles to have it serviced. Larry and his staff do great work and are professional and conscientious. We trust them with our vehicle. miles to have it serviced. Larry and his staff do great work and are professional and conscientious. We trust them with our vehicle. More

Great experience. Professional staff that were courteous and knowledgeable. We were able to get the vehicle we wanted and trade in a vehicle at competitive prices. Professional staff that were courteous and knowledgeable. We were able to get the vehicle we wanted and trade in a vehicle at competitive prices. More

The appointment was handled in a timely manner and the staff was helpful and courteous. staff was helpful and courteous. More

Thank you for your professionalism, patience and thoroughness in servicing my daughter’s car. Furthermore, Acura Columbus was able to squeeze her car in at a last moment notice without jeopardizing thoroughness in servicing my daughter’s car. Furthermore, Acura Columbus was able to squeeze her car in at a last moment notice without jeopardizing service interruptions to other customers. More

Very happy with my recent visit for service! Zach Zuene is an excellent employee! Extremely helpful and pleasant to deal with. Zach Zuene is an excellent employee! Extremely helpful and pleasant to deal with. More

Probably one of the easiest and more professional experiences I've had at a dealership. experiences I've had at a dealership. More

Everyone was very cooperative and willing to accommodate our needs. We were able to make a visit upon request with no issues. The staff welcomed my family, offering drinks while we waited. The service was our needs. We were able to make a visit upon request with no issues. The staff welcomed my family, offering drinks while we waited. The service was very timely, and we were in and out of the dealership! More

Very Satisfied and. Courteous ,Working with Jon and Tyler we will recommend to our family and friends. Thank You Courteous ,Working with Jon and Tyler we will recommend to our family and friends. Thank You More