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Acura Columbus

Dublin, OH

4.9
3,174 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,174 reviews

May 16, 2018

Outstanding customer service A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no mainte More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Acura Columbus responded

I hope you have a good trip!! Thanks, John Connelly Owner/Acura Columbus

May 12, 2018

Stellar dealership. Amazing customer service. From day one when we purchased our car, to calling to get our regular service maintenance handled, every person who we have come into contact with at More

by darleneironsrosado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Green
May 12, 2018 -

Acura Columbus responded

You made my day! What a nice review. Thank you very much. Thanks, John Connelly Owner/Acura Columbus

May 11, 2018

Vehicle Service Brought car in for repair service. Very good job on repairs. However received car back without car wash. Not good. Not associated With any dealershi More

by safetyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 22, 2018 -

Acura Columbus responded

Thanks for writing with me, Safetyman. I know that you don't want us to come out to your house and pick up your car to give it a wash, but I hope we can get another chance to help in the future. Thanks, John Connelly Owner/Acura Columbus

May 10, 2018

Quick and efficent overall The B1 service and air bag replacement was quick and efficent. Zach, as always was attententice and anticipated the needs of his guests. Todd from s More

by wolf.522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joyce is just a role modle for service!, Joyce Garrett
May 12, 2018 -

Acura Columbus responded

Thanks! Zach and Todd are a great team! We will be in touch on the wiper blades. Sorry for the lack of communication. I agree on Joyce! - John Connelly Owner/Acura Columbus

May 08, 2018

Great experience Friendly, informative- no pushy sales job. It turned into a fun experience and I got a BEAUTIFUL new car! Our salesperson was easy to work with a grea More

by Sue12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Acura Columbus responded

Thanks Sue! Friendly and fun is what we want!! I am glad Francesco could help. - John Connelly Owner/Acura Columbus

May 08, 2018

Amazing experience! My experience was fantastic! The staff here is beyond friendly and helpful!! Francisco and Ian were incredible to work with!! Thank you Acura of Col More

by Packanik4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Acura Columbus responded

I like the picture! Friendly and helpful is what we want! Thanks for giving us the opportunity to help. - John Connelly Owner/Acura Columbus

May 08, 2018

Quick Oil change I was due for the A 1 service. I was able to make my appointment online with gentle reminders from Acura so I was positive everything went through. More

by marciashaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I do not remember their names and am too lazy to dig up the papers to find out.
May 09, 2018 -

Acura Columbus responded

Thanks Marcia! We all appreciate it! We will be sure to make our names known to you next visit. Jim, Jami, Larry, Clay, Zach, Chris and Todd. - John Connelly Owner/Acura Columbus

May 07, 2018

Purchase of Pre-owned Car Adam did a fabulous job helping us find and purchase our Acura. He presented options within our budget while meeting our requests. He provided knowl More

by pametzger@columbus.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, Adam Hannah
May 07, 2018 -

Acura Columbus responded

Thanks!! I am glad Adam and Kyle were able to help and we appreciate the opportunity! - John Connelly Owner/Acura Columbus

May 07, 2018

Acura TLX 2018 Purchase Ray Welch was a fantastic salesman. He wasn't pushy at all, which is the number one thing I look for in a salesman. You could tell he cared and was wi More

by dylan.hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Duncan
May 07, 2018 -

Acura Columbus responded

We definitely try not to be pushy! Looking for long-term relationships rather than a one-time sale. I am glad Ray was able to come through for you. Thank you for buying a TLX. - John Connelly Owner/Acura Columbus

May 07, 2018

Excellent customer service experience. Service staff went above and beyond to save me money!! Went through my vehicle to see if I already had parts so I wouldn’t have to buy them. More

by SLOOPYGIRLINMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
May 07, 2018 -

Acura Columbus responded

I am glad Jim could help! Thanks. - John Connelly Owner/Acura Columbus

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