Acura Columbus

Great Experience Very fast from start to finish. Not much time waiting around while dealership employees are meeting behind closed doors. The overall buying process a Very fast from start to finish. Not much time waiting around while dealership employees are meeting behind closed doors. The overall buying process and customer engagement was some of the best I've experienced buying a new car. More

Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of communication with me as I processed this information and happily discussed the situation with me multiple times. I greatly appreciated this openness and patience. More

recall service The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. More

Replaced air bag Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definit Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definitely recommend this place . More

Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More

In and out................perfect They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. More

Parts transaction I had an issue with my battery I purchased over 2 yes ago, for some reason my purchase wasn't logged into my profile however Seth was able to overcome I had an issue with my battery I purchased over 2 yes ago, for some reason my purchase wasn't logged into my profile however Seth was able to overcome the obstacle by replacing my battery. The only negative was that transaction wasn't logged an that I had to pay $40 for the install. More

Great Experience I had a great car buying experience. Adam was very knowledgeable and was a pleasure to to do business with. I highly recommend Acura Colu I had a great car buying experience. Adam was very knowledgeable and was a pleasure to to do business with. I highly recommend Acura Colu More

Exceptionally friendly and helpful I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make su I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make sure I didn't get unnecessary service done during my most recent service visit. Everyone here is great at answering my questions and are always extremely personable and helpful. More

Thank you for a great experience. It's normally said that "the third time is a charm", however, in my case, the second time is "another charm" doing business with Acura of Columbus. It's normally said that "the third time is a charm", however, in my case, the second time is "another charm" doing business with Acura of Columbus. I'd been looking for a Lexus RX 350, early model with reasonable mileage, for quite some time but just hadn't come across "the one". However, about three weeks ago, while searching on line I saw the Lexus that I'd been looking for at Acura of Columbus. The Carfax was pretty decent, and I told my husband that we should go and check it out immediately. It was about 7:30 pm and we knew that they would be closing soon. When we got to the dealership, we asked for Tom Cole, GM, who had helped me with another vehicle a year ago. Fortunately he was still there at that hour. We told him that we were interested in seeing the Lexus that I'd viewed on line. As it was late we said that we'd gladly return the next day to test drive the vehicle. To our surprise, he called Bill Green, salesman, to get the keys and tags so that we could test drive the vehicle that night. We test drove and, yes, that was it. The next day we had the car service checked by a Lexus dealer, which came back with very minor problems, if you could call them problems. When it was time for negotiation, I couldn't ask for anything better. Once again, thank you Tom and to your staff, Brian Milliser and Bill Green - the Dream Team. We will definitely recommend Acura of Columbus to all our family and friends. Again, thank you Tom Cole, it was truly a pleasure doing business with you. SWC More