Acura Columbus

Acura MDX purchase I bought a 2017 MDX from Steve Ault at Columbus Acura. Steve was a pleasure to deal with, he got us exactly what we wanted and I recommend this dea I bought a 2017 MDX from Steve Ault at Columbus Acura. Steve was a pleasure to deal with, he got us exactly what we wanted and I recommend this dealership to anyone looking for a new or used Acura. More

Excellent service Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! More

Excellent service at Acura Columbus! We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when we were looking for the MDX, and we were very happy that he was available to work with us on the RDX as well. There were several items on the RDX that needed attention, and Acura Columbus was very willing to take care of each of the items we found after our purchase. Zach Zeune set us up with the appointment and kept us informed about the progress. We are fortunate to have such a great Acura dealership in our community. More

Worst customer service experience ever The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried a The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried again. Instead of the minor repair be completed in the quoted time frame, they let me know that they needed several more hours. Time I did not have. A complete waste of my time! More

Purchase of new Acura MDX Adam the salesperson, Kyle finance, Matt tech support and Tom internet sales manager went out of there way to accommodate what I wanted. I did not fe Adam the salesperson, Kyle finance, Matt tech support and Tom internet sales manager went out of there way to accommodate what I wanted. I did not feel pressured and appreciated everything they did. More

Purchase of certified pre-owned Acura RDX I am very pleased with my recent purchase, and the customer service I received was better than any customer service I've experienced in a long time. F I am very pleased with my recent purchase, and the customer service I received was better than any customer service I've experienced in a long time. From the moment I walked in the door (not realizing they had just started winter hours that day and it was almost closing time), Brian Kerr took his time providing me all of the information I needed to make a decision, and he was willing to negotiate a price. Kyle Duncan was respectful and took his time making sure I got the best rate for my financed vehicle. Both Brian and Kyle stayed late to help me close the deal and take my new vehicle home with me that night. Acura Columbus has been exceptional on small follow-up details after my purchase, such as complimentary fixing of the sun glass holder that would not stay up and making me a back-up remote starter. The battery was low on the original remote starter a week after purchase, and they put in a new battery for me at no extra charge. Acura Columbus is all about service and making you feel like they want and appreciate your business. And did I mention that I LOVE my (new to me) Acura RDX! More

Great work, as usual One of the most efficient and easiest service centers I've ever experienced. The Multi Point Inspection document explains both the services perform One of the most efficient and easiest service centers I've ever experienced. The Multi Point Inspection document explains both the services performed and rationale for completing them, a very nice touch. More

Always happy Always great customer service! They are always informative and helpful. I've never waited an annoying amount of time for any service appointment. I Always great customer service! They are always informative and helpful. I've never waited an annoying amount of time for any service appointment. I like that I could schedule by email because it's not always easy for me to call due to work hours. Thank you! More

Excellent job done The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all t The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all the time,their service is always on time and on point. More

Excellent as usual. Employees at Acura of Dublin are always friendly and helpful. They keep you updated, and do a good service. This is our third vehicle from the same de Employees at Acura of Dublin are always friendly and helpful. They keep you updated, and do a good service. This is our third vehicle from the same dealership. More