Acura Columbus

Air bag recall. Oil change. Sun tool repair I am happy with the oil change service and sun roof repair. I had received a call around May 17 that the air bag replacement part was in. I fully expe I am happy with the oil change service and sun roof repair. I had received a call around May 17 that the air bag replacement part was in. I fully expected that the replacement would occur. I don't understand why I was told that when now I am told the part is on back order and won't be in for another 2 to 3 months More

Great experience at Acura of Columbus I had a wonderful experience at Acura of Columbus. I had gone to other Acura dealerships before this one and none were as friendly. I had a great sale I had a wonderful experience at Acura of Columbus. I had gone to other Acura dealerships before this one and none were as friendly. I had a great salesman and he was very helpful when choosing my car. I definitely recommend this dealership! More

A very open review and clear. Ray was very informative and courteous in providing me with an overview of RDX. Ray was very patient to answer and respond to each of my questions an Ray was very informative and courteous in providing me with an overview of RDX. Ray was very patient to answer and respond to each of my questions and provided clairity to many of my technical questions. More

Wonderful The service department was wonderful as always. Timely and courteous! I will definitely be back again. Todd took the time to explain the service and g The service department was wonderful as always. Timely and courteous! I will definitely be back again. Todd took the time to explain the service and gave me an estimate on how much it was going to cost. More

New Acura RDX Zach was very nice and friendly! He worked with us to test drive several vehicles, and was very easy to work with. We would definitely buy from him a Zach was very nice and friendly! He worked with us to test drive several vehicles, and was very easy to work with. We would definitely buy from him again! More

Went Out of Their Way To Ensure Great Customer Experience This is the 3rd time I have had my car serviced here since buying my 2015 Acura ILX. Each time, the staff have been kind and have not been pushy, whi This is the 3rd time I have had my car serviced here since buying my 2015 Acura ILX. Each time, the staff have been kind and have not been pushy, which I appreciate. I had a couple of concerns heading into the appointment after recently receiving a letter related to an airbag recall on my vehicle. Since my appointment was for a tire rotation and oil change, I wasn't sure what to expect in relation to how the dealership would handle the recall, particularly since there is currently a national backorder on the impacted parts. I voiced my concerns and was pleasantly surprised with how accommodating the dealership was at meeting my needs. The dealership went out of their way to develop a plan that both fit my needs and my work schedule. When it comes to customer service, these guys get it! More

Good Experience These guys were easy to work with, not pushy or annoying, and were extremely accommodating and flexible. I have no complaints about the car purchase These guys were easy to work with, not pushy or annoying, and were extremely accommodating and flexible. I have no complaints about the car purchase process. More

E-Mail to owner John, Thanks for the opportunity to express my views on our customer service. As I have said in previous responses to your E-Mails, your team is stil John, Thanks for the opportunity to express my views on our customer service. As I have said in previous responses to your E-Mails, your team is still the BEST! Everyone did their job in a very professional manor. Your check in guys were prompt and efficient, Bob Meyer did a great job organizing my service appoint and had Eddy drive my MDX to help diagnose one of my concerns, which he did quickly and efficiently. He relayed his diagnosis to Bob and he gave me a loaner to take home so they could complete the repair. What great service, my repaired and serviced MDX was returned to me today clean and with the Multi-Point inspection report. Keep up the great customer service as will be recommending you to my friends. For sure you will receive 100% rating on the Acura Corporate review. Best Regards, Steve More

Easy and Fast Mike Shay was very knowledgeable about the Acura line and helpful finding a car that fit our budget. We visited AC about 15 years ago when looking fo Mike Shay was very knowledgeable about the Acura line and helpful finding a car that fit our budget. We visited AC about 15 years ago when looking for a vehicle and were so turned off I swore we would never go back. I am glad we did because they were great to work with and no pressure to purchase. More

Acura Mdx 2012 The sales went smooth. Even though i was expecting more for my trade in i got an ok deal.I got the warranty for the next MDX too.Friendly staff, gave The sales went smooth. Even though i was expecting more for my trade in i got an ok deal.I got the warranty for the next MDX too.Friendly staff, gave professional approach on how to deal with my ok credit and got me best possible rate.I am happy with the purchase which i hope to keep for 3 or more years More