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1,276 Reviews of Acura Columbus - Service Center
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August 30, 2023
The staff at Acura Columbus are very helpful and all questions. They are very courteous from the time you pull up until long after you leave. The customer service in all aspects from purchasing my acu questions. They are very courteous from the time you pull up until long after you leave. The customer service in all aspects from purchasing my acura to getting it serviced is impeccable. One of the reasons we will own acura vehicles. More
by wtfskippy
Employees Worked With
August 30, 2023
Zack in Service Department is Excellent! Very professional and the service was quick. Highly recommend Acura Columbus ! Very professional and the service was quick. Highly recommend Acura Columbus ! More
by Mikenelc
Employees Worked With
August 30, 2023
I love taking my car here. They never try to up sell, the prices are reasonable, and I get a free car wash and a mint. What’s not to love! Everyone from the live text chat on a They never try to up sell, the prices are reasonable, and I get a free car wash and a mint. What’s not to love! Everyone from the live text chat on a desktop, to inperson is so friendly. Jami Meredith is a delight! I really appreciated having service updates sent by text and email so I could quickly read and approve without having a protracted phone conversation. Saves us all time! More
by JH
Employees Worked With
August 29, 2023
Been a loyal customer for a decade since college graduation. Always have full comfort servicing my Acura with them! graduation. Always have full comfort servicing my Acura with them! More
by JC
August 29, 2023
Everything was wonderful and everyone was so kind, service was speedy. Great overall experience, thank you! service was speedy. Great overall experience, thank you! More
by nicole
Employees Worked With
August 28, 2023
Clay is an outstanding customer rep. Todd, who helped me today is very knowledgeable and helpful. At the same time, he provided virtually no encouragement about a possible resolution Todd, who helped me today is very knowledgeable and helpful. At the same time, he provided virtually no encouragement about a possible resolution of the long standing brake squealing problem on my RDX. I paid 42k for a car and there seems to be little hope for resolution of the problem. I know the problem is out of Todd’s control, but the squealing brakes situation reflects poorly on the Acura brand! More
by tmcclain
Employees Worked With
August 28, 2023
This is our second MDX from your dealership and you have always been attentive to our needs. Thank you always been attentive to our needs. Thank you More
by mjtlavender
August 25, 2023
This would be a 5 star review if we could please get our key fob that we ordered in May of 2023. We are considering never buying another Acura because of this. key fob that we ordered in May of 2023. We are considering never buying another Acura because of this. More
by Veronicagroff
Employees Worked With
August 24, 2023
The service staff was very cordial and responsive to my needs. The shuttle service to work was very convenient. needs. The shuttle service to work was very convenient. More
by Brugg
Employees Worked With
