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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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August 17, 2023

Service department is outstanding. Special thanks to Todd Skidmore and his service technicians. Than you! More

by LANKAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

Very nice! Thank you very much. - John Connelly Owner/Acura Columbus

August 17, 2023

I have been a Acura customer since 2005 and have always had a good experience at Acura of Columbus. More

by Bob Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Acura Columbus responded

Thanks for trusting us the last 18 years! It is greatly appreciated. - John Connelly Owner/Acura Columbus

August 16, 2023

Todd was very helpful and very nice. I felt very comfortable and welcomed when I pulled into the lot and when I entered the building. More

by Nigeria_Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Acura Columbus responded

Excellent! So glad to read this. Thank you so much. - John Connelly Owner/Acura Columbus

August 16, 2023

Always a pleasure to work with Acura of Columbus! Great that they have loyal workers who I have gotten to know over the years! I would like to think they are treated and paid well! More

by seecindybike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Acura Columbus responded

Very fortunate to have the team stick together for many years! Thanks for sticking with us also! - John Connelly Owner/Acura Columbus

August 16, 2023

Service department was outstanding with my late model RDX. Getting the video review is very helpful. More

by jillian.2000anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Acura Columbus responded

Glad you liked the video! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

August 15, 2023

Service is prompt, considerate, and complete. But Acura has been slow in coming out with hybrid models which will be my next new vehicle. More

by yaoshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Prompt, considerate and complete — very nice! Thank you. Acura has said they plan to be 100% EV sales by 2030 so there appears to be a lot of new options on the horizon. Thanks, John Connelly Owner/Acura Columbus

August 12, 2023

This was the first time to use this place for my maintenance. My service representative was very kind, friendly and helpful to go through steps and took time to explain/suggest for my next replaceme More

by Buckeye Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thanks — you made my day with your nice note! Greatly appreciated! We hope we can continue to help you. - John Connelly Owner/Acura Columbus

August 11, 2023

Service department was courteous and kept me informed of the work progress. The service waiting area was clean More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thanks for writing! I am glad all went well. - John Connelly Owner/Acura Columbus

August 09, 2023

They were prompt and had good customer service. I'd recommend this dealership for service. More

by CbusAcuraMDX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thanks for the recommendation!! We appreciate it. - John Connelly Owner/Acura Columbus

August 09, 2023

Great service and the time it took for an oil change was not that long. More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

I am glad all went well — thanks!! - John Connelly Owner/Acura Columbus

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