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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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June 14, 2023

Communication is so easy with this dealership. They provide suggestions on additional services while never pressuring the customer. Always a wonderful experience here! More

by Jvituccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Acura Columbus responded

I love to read this — we work hard to try to make it easy! Thank you so much! Thanks, John Connelly Owner/Acura Columbus

June 13, 2023

Acura of Columbus is the best! Such great service! Jami was awesome as always and accommodating! Josh did a great job working on the car and it definitely drives much better! Larry More

by Manda Rattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Adam Hannah
Jun 13, 2023 -

Acura Columbus responded

Thank you Manda! So nice to recognize Jami, Josh and Larry (and Zach and Adam)! They all are fantastic and we are very glad to have you as our customer. Thanks, John Connelly Owner/Acura Columbus

June 11, 2023

Prompt and courteous, always helpful in explaining what is going on with your car. Have been a customer for 23 years More

by Cdevore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach zenue
Jun 15, 2023 -

Acura Columbus responded

Hi Cheryl - thanks for taking the time to write this review and I appreciate you writing me back to tell me that you did not attend to give Larry or Eric less than 5 stars. Thanks x23! - John Connelly Owner/Acura Columbus

June 10, 2023

Seem very honest and reasonable. Easy to schedule an appointment and the get the service done by the time estimated. More

by glimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Acura Columbus responded

Good news! Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus

June 08, 2023

I live in Tucson Arizona and save all my work for when we come back here to Columbus..Clayton and Larry are just the best ! No other dealership services our Acura. I know when we head back to Arizona everyth More

by stevengrabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Acura Columbus responded

That is very nice — we appreciate your trust!! I am glad Clay, Larry and Hayley have been able to help. Thanks, John Connelly Owner/Acura Columbus

June 07, 2023

Love my Acura. Your entire team does great job of taking care of my car. More

by Grammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Acura Columbus responded

Good news Grammy! Thank you so much for taking the time to write - we appreciate it! Thanks, John Connelly Owner/Acura Columbus

June 05, 2023

First service on my new car. Great experience. Efficient and accurate estimate of time to complete service. All staff polite - witnessed a tech being extra polite to mature g More

by hje0365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Acura Columbus responded

Thanks so much for pointing that out - made my day!! Glad to have you with us. Thanks, John Connelly Owner/Acura Columbus

June 04, 2023

Acura/wash of Dublin is always professional in providing services that maintains the upkeep of my vehicle.. I will continue using this dealership for all my vehicle repairs More

by DR. BKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Acura Columbus responded

Thanks for taking the time to leave us this review! We appreciate your trust! Thanks, John Connelly Owner/Acura Columbus

June 02, 2023

As usual we were greeted outside and directed to the service area. There we setup our service needs and all are questions answered. We were then directed to the waiting area. We were updated by text More

by karnold33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Acura Columbus responded

Thanks for trusting us! So glad that our process has worked well for you. Thanks, John Connelly Owner/Acura Columbus

June 02, 2023

Great customer service from the very beginning! I had a great one on one experience with Clayton! More

by ashton_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Acura Columbus responded

Fantastic! I am glad Clayton could help. Thanks, John Connelly Owner/Acura Columbus

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