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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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March 31, 2023

Clayton and Zach were on point. Great first time experience. Will be back next time I need service and for buying future vehicles. More

by Bigsalad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Acura Columbus responded

I am very happy that Clay and Zach were able to help — thanks for the opportunity! Thanks, John Connelly Owner/Acura Columbus

March 29, 2023

What a great experience from the oil change and getting a part taken care of on my car great job More

by parrish6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Acura Columbus responded

I am glad all went well and that Todd and Eric could help — thanks for the opportunity! Thanks, John Connelly Owner/Acura Columbus

March 29, 2023

Excellent and quick customer service, easy online appointment scheduling, very friendly staff, and reasonable pricing. Plus a free car wash - what’s not to love? More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Acura Columbus responded

Thank you very much!! Made my day. Thanks, John Connelly Owner/Acura Columbus

March 28, 2023

Great service department and have been happy with the service. Won’t hesitate to use again. More

by drjuice03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Acura Columbus responded

Good news! Thanks for being our customer. Thanks, John Connelly Owner/Acura Columbus

March 27, 2023

My service was fast and efficient. Zack is an excellent representative for your company. Thank you Dublin Acura. More

by terriwilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Acura Columbus responded

Thank you Terri! I am so glad that Zach has been helpful and we appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

March 27, 2023

Enjoyed the quick and professional service from Acura of Columbus. I would highly recommend future service with them. More

by Bockend
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Acura Columbus responded

Thanks for the recommendation! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 25, 2023

Excellent experience- no hassle and very accommodating atmosphere. Much more pleasant setting than Lindsey Acura. More

by Acura123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Acura Columbus responded

I am glad all went well — thanks for writing! - John Connelly Owner/Acura Columbus

March 23, 2023

Friendly, welcoming representatives who listen to your concerns and provide descriptions and the services to be performed by the technicians. Technicians who also provide easy to understand descriptions o More

by marilynpholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Acura Columbus responded

Wow — thank you so much for taking the time to write out such a nice note! We are glad to have you as our customer — we really appreciate your very kind words about our team. Thanks, John Connelly Owner/Acura Columbus

March 22, 2023

Service is great we have bought 2 vehicles from the dealership we have always been taken care of appreciate you guys More

by Dunkcaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Mar 23, 2023 -

Acura Columbus responded

Thanks for recognizing a lot of our team! We are very lucky to have them with us. Thanks for being our customer. - John Connelly Owner/Acura Columbus

March 21, 2023

Always very polite and helpful. Love the vallet option for service. Easy and convenient. The free car wash and vacuum is a nice touch. More

by christyalogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Acura Columbus responded

Thanks for taking the time to write this review! I am very happy to read when we make things easy and convenient — that is the way it should be. Thanks, John Connelly Owner/Acura Columbus

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