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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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January 16, 2025

Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. . More

by Leemariewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel 5 stars***** so nice and helpful
Jan 17, 2025 -

Acura Columbus responded

Thanks for your kind words! I am glad Todd and Laural could help. - John Connelly Owner/Acura Columbus

January 14, 2025

The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Acura Columbus responded

Glad all went well - thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

January 14, 2025

Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no More

by theresaspencer1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Acura Columbus responded

Thank you - glad you got your car back quickly. Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

January 10, 2025

Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Acura Columbus responded

Good news! Thanks for writing. Will be very glad to have you back. Thanks, John Connelly Owner/Acura Columbus

January 09, 2025

I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchas More

by leslied0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Jan 10, 2025 -

Acura Columbus responded

So nice! Made my day. Thank you. I shared with all at work. Have a good weekend! - John Connelly Owner/Acura Columbus

December 31, 2024

The staffs are professional, friendly, and answer all of my questions. I would highly recommend to my friends. More

by Sokuntheary.Ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Acura Columbus responded

Thank you for the recommendation - greatly appreciated! - John Connelly Owner/Acura Columbus

December 31, 2024

All’s good under the hood! Really appreciate the service department getting our car serviced faster than they estimated and for the friendly conversations I have with the sale More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel? Someone fixed a wrong/old phone number I found while looking over my emailed report
Jan 01, 2025 -

Acura Columbus responded

Agreed on the car wash! Glad Laural could help along with Todd and Zach. Thanks for your trust. - John Connelly Owner/Acura Columbus

December 24, 2024

Great dealership and great service. We have been clients for years and will continue going forward. More

by mcampagn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Acura Columbus responded

Thanks - we appreciate it! - John

December 14, 2024

Clayton was fantastic; all was explained clearly and professionally. Clint is fantastic as well, I always request him. I am a long time customer for a reason. Keep rockin’ it! More

by My Fifth Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint (Last Name?)
Dec 15, 2024 -

Acura Columbus responded

Thank you 5x over!!!!! Glad Clay and Clint Stump could help! We appreciate that you took the time to write. - John Connelly Owner/Acura Columbus

December 04, 2024

The customer service provided was exceptional! The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingn More

by Michael Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Acura Columbus responded

Fantastic! Thank you so much. Made my day with your very nice note - I really appreciate it. Thanks, John Connelly Owner/Acura Columbus

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