Acura Columbus - Service Center

attention to detail, effortless transaction, working with Ben and Brian was a great experience. knowledge of the RDX and it's conveniences was explained in detail. No hidden agendas. Simple an working with Ben and Brian was a great experience. knowledge of the RDX and it's conveniences was explained in detail. No hidden agendas. Simple and speedy way to lease a car. More

Acura RDX Been dealing with this dealership for a while now and I’m so glad we purchased our vehicle at Columbus Acura. The service department is top notch and Been dealing with this dealership for a while now and I’m so glad we purchased our vehicle at Columbus Acura. The service department is top notch and would highly recommend to everyone. Jim Cruikshank and Chris Diglia took care of our vehicle and was very impressed of the outcome. They went above and beyond their scope of duty to make sure everything was done the right way and made us feel at ease during the service process. Thank you to both of them. More

Service partially done. I was able to get same day service and get a bad battery replaced under warranty in a timely manner. But after arriving home I found the battery hadn I was able to get same day service and get a bad battery replaced under warranty in a timely manner. But after arriving home I found the battery hadn’t been fastened down. It only took a couple of minutes to fix but could have caused some bigger issues. Over all a pretty good experience. More

Great service! I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great service. :) More

Great warranty service Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide excellent customer service experience. More

Exceptional The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished w The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished when stated. Went home with a clean car. More

very good they were great treated us extremely well, was real pleased and very satisfied. Would they were great treated us extremely well, was real pleased and very satisfied. Would have them work on my car any time it is needed. More

My keys did not work for my Acura RDX 2014. Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a maj Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a major problem on them at the very last minute as I was heading to work. What did they do?. Got me in, gave me a free loaner vehicle at the last minute, and solved the problem within 24 hours. I picked up my car the next day and all issues were resolved. I simply cannot say enough about this team! I must say however the price to replace these Acura keys is outrageous. But that is not the fault of the staff at Acura. Maybe I should blame Bill Gates? China? Everyone in Silicon Valley? I will find out.....at get back to you. :) More

Cordial and efficient service Laural pleasantly and quickly handled my phone request for appointment. People were friendly Work was done <1 hr which was time promised. Backup co Laural pleasantly and quickly handled my phone request for appointment. People were friendly Work was done <1 hr which was time promised. Backup computer was provided when issues were experienced with initial Acura provided computer More

Service Center The total service experience from scheduling to pick up was seamless, user friendly and timely. I would recommend this service center for its profess The total service experience from scheduling to pick up was seamless, user friendly and timely. I would recommend this service center for its professionalism, status updates and communication. More