1,310 Reviews of Acura Columbus - Service Center
RDX Warranty Repair Chris did a fantastic job taking care of my RDX. Very professional. Thank you so much for all the help dealing with my issues. I will return for Chris did a fantastic job taking care of my RDX. Very professional. Thank you so much for all the help dealing with my issues. I will return for oil changes and future maintenance. Thanks More
Great The service staff was very helpful. Rode in my car with me to listen to the road noise I was experiencing. Lots of info after the service evaluation The service staff was very helpful. Rode in my car with me to listen to the road noise I was experiencing. Lots of info after the service evaluation. More
Always willing to go the extra mile We have had our MDX into this dealership a few times now and they are always willing to help and really dig into the problem, even if they don’t find We have had our MDX into this dealership a few times now and they are always willing to help and really dig into the problem, even if they don’t find it the first time they always call and ask for more details and then go back and look for the problem some more. We did not buy our MDX from this dealership but will never buy another Acura from any other location. Great service staff and really make for a great experience. More
#boomin Felt like a rockstar from start to finish, super cool cameras for watching my car being worked on in the lounge. Thanks for cleaning the interior and Felt like a rockstar from start to finish, super cool cameras for watching my car being worked on in the lounge. Thanks for cleaning the interior and car wash too! More
Excellent Service Quick and communicative - they turned my car back around to me in 3 hours. Thanks again for being a trusted team of professionals that we can rely on Quick and communicative - they turned my car back around to me in 3 hours. Thanks again for being a trusted team of professionals that we can rely on! More
typically smooth regular service visit This is the second MDX that I've gotten serviced regularly at Acura Columbus and they've always been superb. Reasonably priced, fair and easy to deal This is the second MDX that I've gotten serviced regularly at Acura Columbus and they've always been superb. Reasonably priced, fair and easy to deal with. More
Exceptional Experience My Acura is currently being serviced at Columbus Acura. I receive a phone call daily from Larry or Adam, updating me on the status of my vehicle. I fe My Acura is currently being serviced at Columbus Acura. I receive a phone call daily from Larry or Adam, updating me on the status of my vehicle. I feel they go above & beyond to accommodate me while my car is being serviced. I’m very pleased with their service! More
Service people are friendly but prices are high We went in for a normal service, oil and filter with lube and tire rotation. It would have included the air filter and cabin air filter for another 1 We went in for a normal service, oil and filter with lube and tire rotation. It would have included the air filter and cabin air filter for another 120 but I bought those myself for about $40 and installed them myself. The service we got was $289 which in my mind is a lot of dinero for an oil change and tire rotation. When we went to pay the card scanner locked up and we waited 20 minutes for them to figure out how to take our money, they did have an alternate way to enter our credit card but it took a while to figure that out. In summary, it was a frustrating experience for a routine service visit. More
Takes Care of the Customer Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting the warranty company choose a direction which may not have been the best route for us or the car, Acura stepped in and made sure right thing was done. The Service department (Jami M) was knowledgeable and fought for us. More
Amazing fast friendly experience Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch Super friendly staff, i was caught off guard by how knowledgable and honest the staff and service was. Half expected to be culled along to get a bunch of extra things fixed that i did not actually need to but instead they were honest and told me the truth about what i needed and i only had to pay a standard fee for everything More