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Acura Columbus - Service Center

Dublin, OH

4.9
1,282 Reviews

1,282 Reviews of Acura Columbus - Service Center

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June 05, 2018

Oil Change Quality, timely service. Always nice to have a clean car too after my service. I continue to use Acura Columbus as my choice in servicing my Acura RDX More

by SW860@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

Thanks for being our customer! - John Connelly Owner/Acura Columbus

June 05, 2018

Great Service . Time wise delivered as promised. Cleaned and washed the car. Very happy with the service! Will come back for the next service! Nice customer lounge More

by SHANNON7491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

We look forward to seeing you again. Thanks for the nice review! - John Connelly Owner/Acura Columbus

June 04, 2018

Great Service! Thank you Acura Columbus for the great service this past week. Personalized, professional and quick. Those are the things you look for in a good car d More

by MMRAMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jun 05, 2018 -

Acura Columbus responded

Thanks for the recommendation! That is awesome. - John Connelly Owner/Acura Columbus

June 04, 2018

Fast and accurate service I am always able to get my car into Acura of Dublin in a timely manner for service of any issue I may have. They are clear and transparent about the More

by KORIFENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

Communication is the key to success. I am very happy that we have been able to help you. Thanks for your kind review. - John Connelly Owner/Acura Columbus

June 01, 2018

Oil change Zach Zeune was our service consultant and was very nice and helpful. He informed me that my first 2 oil changes were free which was news to me. Every More

by TOMAS.M.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

Nice and helpful is great! I am glad Zach could help. Thanks for bringing your car to us. - John Connelly Owner/Acura Columbus

May 31, 2018

Service Todd was extermely helpful and friendly. The service was done in an efficient manner and I really appreciated my car being vacuumed. Thank you very mu More

by mbackiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

I am glad Todd could help. I am glad all went well! - John Connelly Owner/Acura Columbus

May 31, 2018

Pleasantly Courteous I had an appointment with Acura and a business conference call at 10:00am. The service attendants outside and inside were very quick to respond and ta More

by thomaskathryne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

I am glad all went well! Definitely makes my day to read such a nice note. Thank you very much. - John Connelly Owner/Acura Columbus

May 31, 2018

Professional, Friendly, & Efficient Service As with other recent servicing I've had here, the service was professional, friendly, and efficient - the main issue that required their inspection re More

by AHIDAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Jun 05, 2018 -

Acura Columbus responded

You are very welcome! Thank you for your very kind note. I greatly appreciate it. - John Connelly Owner/Acura Columbus

May 31, 2018

Acura of Dublin I love my RDX. It has everything I need, included in the base package. However, what will bring me back one day, to purchase another RDX, is not the More

by TCOLCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Holmes, Joyce Garrett, JIM CRUIKSHANK
Jun 05, 2018 -

Acura Columbus responded

Service definitely sells cars and I am glad that we have come through for you. Thanks for giving us the opportunity! - John Connelly Owner/Acura Columbus

May 30, 2018

Only to preserve your trade-in value By having the dealer do all of your service, you have better options when buying your next vehicle from said dealer. Otherwise, there's nothing specia More

by JTMartin61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Acura Columbus responded

I wrote you an email back on May 30, but did not hear back from you. Jami and the rest of us are sorry that your car was not finished when promised. I hope that you can give us another chance so that we can help turn this experience around for you. I hate that we disappointed you -- that is not what we are here for as a business. - John Connelly Owner/Acura Columbus

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