Acura Of Pembroke Pines

Superb service, everything was completed to my satisfaction in the time promised. Would not hesitate to recommend to family and friends satisfaction in the time promised. Would not hesitate to recommend to family and friends More

We trust our RDX with Marco at Acura off Pembroke Pines. He’s the best !! He’s the best !! More

I've been at this dealership several times before and never had issues like this. This is over the coarse of 3 seperate visits over the past 6 weeks and my experience has been horrible. Our advisor wa never had issues like this. This is over the coarse of 3 seperate visits over the past 6 weeks and my experience has been horrible. Our advisor was with Kevin G. The first visit was for the brake sensor. It was just engaging like when driving into the garage or on a road with no other vehicle. After 3 hours I had to ask him for an updated. He had to get back to me and then he said they couldn't find anything wrong with the ABS but recommended work for the fuel injector and transmission. After a month we were in a near collision accident and discovered that the blind spot sensors were not working correctly. I made another appt and I made it with another advisor. That advisor redirected us back to Kevin. The second visit took 6+ hours where he had them look at the brakes again and didn't have them address the issue with the sensors regarding the blind spot. Kevin was driven in thr Acura where he saw how the blind spot sensors were not functioning correctly. We brought the car back 2 days later to look at the sensors. After another 6+ hours he said the sensors were all testing correctly and that the technician had no recommendations. Mind you we had to call him every 3 hours or so to get an update on the car or if they found anything. After 3 visits over 15+hours even though he saw the issues there is no recommendation? You were my goto dealership. We drove 40 min each way to go to your dealership. I helped my mother purchase a car with you as well. Acura of Pembroke Pines this is one of the worst experiences I've had with a service center and my car still has issues More

I am very happy with my service advisor Emilio. I am also very happy with the loaner Department. I am even happy with the service that was performed though it took a couple of months to obtain the I am also very happy with the loaner Department. I am even happy with the service that was performed though it took a couple of months to obtain the parts apparently. However.. I am NOT at all happy with two things: 1) the fact that I had a hungry salesman call me about "my vehicle being in service" and pushing for me to upgrade with the new year coming up! Nonsense! If that is what's going to happen from now on while visiting your service department, I will go elsewhere! 2) Someone - apparently while servicing my vehicle - completely BROKE my smartphone wireless charger and holder! See attached pics... I trust that this will be escalated to someone who will take care of it even though my service advisor asked for me to get a quote. It has also become impossible to remove the broken pieces as it is defacing the faceplate of the vehicle which now also needs to be replaced. Please advise! Dave Graveline Host/Executive Producer "Into Tomorrow" Prez/CEO - Advanced Media Network www.IntoTomorrow.com More

Good service, everyone was able to help in a professional and timely manner. Would recommend and timely manner. Would recommend More

4 hours wait. . rude service employee.. will be going to another Acura dealership going forward. . rude service employee.. will be going to another Acura dealership going forward. More

What a great pleasure doing business with Acura of Pembroke Pines. David Campbell so warmly greeted us when we walked in and then took great care of us through the whole process. David was patient, Pembroke Pines. David Campbell so warmly greeted us when we walked in and then took great care of us through the whole process. David was patient, friendly, reassuring, and professional. He answered all of our questions and doubts and made us feel at ease. Scott was also super friendly and helped us made sure we were leaving in our new car that night and happy. Jorge who processed our paperwork made sure to explain everything to us and was very nice and helpful as well. It was truly a great experience all the way through. Thank you all so much. A great way to bring in our new year. Until next time! :) More

All of the employees were very courteous and professional. The paperwork was done ahead of time so it reduced the wait time at the dealership. I would recommend Acura of Pembroke Pines to my fam professional. The paperwork was done ahead of time so it reduced the wait time at the dealership. I would recommend Acura of Pembroke Pines to my family & friends. More

Had an amazing experience with the best car sales rep- Curtis. He provided great customer service, supported what we wanted and met our expectations. Our new 2024 MDX is beautiful, comfortable, and has aw Curtis. He provided great customer service, supported what we wanted and met our expectations. Our new 2024 MDX is beautiful, comfortable, and has awesome technology l. Thanks Curtis for meeting our needs. More

Great experience,they were helpful,friendly,and we got the deal we were looking for, AMAZING Acura MDX! the deal we were looking for, AMAZING Acura MDX! More