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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,615 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,615 reviews

September 29, 2023

It’s been 5 weeks since I traded in my car and they still have not paid it off. I am getting collection calls from my previous bank. No one wants to help. More

by DAISY.G.ACOSTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph was great
Oct 02, 2023 -

Acura Of Pembroke Pines responded

Daisy, We're disappointed to learn about the issues you've been experiencing with your trade-in. This is certainly not the kind of experience we aim for, and we regret any inconvenience this has caused. We'd like to help resolve this situation as soon as possible. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

September 29, 2023

I was very pleased with my experience. I was treated excellent from start to finish More

by JERRYSSOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Acura Of Pembroke Pines responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Acura of Pembroke Pines

September 29, 2023

Always a pleasure to work with Marco Pinto. He's very courteous, prompt and knows issues extensively. More

by nislandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that you had a positive experience with Marco at Acura of Pembroke Pines. His knowledge and professionalism are indeed assets to our team! Thanks for the review!

September 29, 2023

While I was greeted and what I came in for was done (which was a very basic service) I felt like it took too long. In fact, it was an hour longer than promised. In addition, they could not locate my ve More

by MARTINFDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review, Martin. We're disappointed to hear we didn't leave you with a better impression during your visit and will make sure we utilize this feedback to help improve our service & processes moving forward. We hope to provide you with a 5-star experience next time.

September 29, 2023

Excellent customer service. Andrew, Jose and the Acura family were all so welcoming and accommodating. Thank you for the experience. We'll be back again for our next vehicle. More

by cuzcuza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Sep 29, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know that Andrew, Jose and the rest of our team at Acura of Pembroke Pines provided you with excellent service. We look forward to seeing you again when it's time for your next vehicle!

September 28, 2023

Excellent atention beautiful place, in good standing, employers very polite, I will recoomend Acura of Pembroke Pines! More

by MORALESMARTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Excellent! Easy to make appointment when needed. Marco Pinto is very pleasant and professional. The timing for the completion of the service was on point. I rea More

by raquelmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Acura Of Pembroke Pines responded

Hey Raquel, we're delighted to know that Marco and our team at Acura of Pembroke Pines provided you with an excellent service experience. We appreciate your feedback and look forward to assisting you in the future! Safe travels!

September 28, 2023

As always outstanding service from Marco. He is the reason i keep coming back although I live in Miami. More

by ECRUZ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Acura Of Pembroke Pines responded

Hey Cruz, we're glad to know that Marco's outstanding service keeps you coming back to Acura of Pembroke Pines, even from Miami! We appreciate your loyalty and look forward to seeing you next time. Safe travels!

September 27, 2023

I was very pleased with the service, very professional and knowledgeable. I definitely recommend to anyone More

by CARMENMIRO06
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Garcia , also a 5 star service recieved from her
Sep 27, 2023 -

Acura Of Pembroke Pines responded

Carmen, we're delighted to know you had a positive experience at Acura of Pembroke Pines! Thanks for recommending us and sharing your feedback.

September 26, 2023

Acura of Pembroke Pines is amazing. I have leased or purchased at least four of five cars from them over the last few years for myself and my family. Every time has been a great exper More

by rickrues
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Kennely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Acura Of Pembroke Pines responded

Hi Rickrues! We're so glad to know that you've had consistently great experiences with us at Acura of Pembroke Pines. We pride ourselves on our professionalism and commitment to customer support, so your feedback is much appreciated! Thanks for choosing us time and again.

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