Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Acura Of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.7
9,617 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Contact Dealership
View Awards

15601 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 9,617 reviews

September 22, 2023

Jean Louis and the entire Acura team were fantastic - rectified all issues and affordable too - did not feel like I was overcharged - car is running smooth. Thanks you! More

by RAJ S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Acura Of Pembroke Pines responded

Hi Raj! We're glad to know Jean and our team at Acura of Pembroke Pines were able to help you out! We always aim for satisfaction. Enjoy your smooth ride!

September 21, 2023

It's always a great experience with Rayon and Jordan when I get my car serviced! More

by Jason C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayon
Report | Print
Sep 22, 2023 -

Acura Of Pembroke Pines responded

Hey Jason, thank you for the positive review! We're pleased that Rayon and Jordan provided you with great service during your visit. We'll see you next time at Acura of Pembroke Pines!

September 20, 2023

They do just enough. Nothing extra. I feel they are a little sneaky. I was over charged and had to go back in to have it taken care of. They also did not honor the price More

by bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rodney Veasley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott - manager 1 star
Report | Print
Sep 20, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review. We're disappointed to hear that your experience with our team was anything less than exceptional and will make sure we utilize this feedback to help improve our service moving forward. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

September 20, 2023

I am very happy with my lease and the service I received from Michael Duggan & Jose Morell. More

by JANY9802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Morell
Report | Print
Sep 20, 2023 -

Acura Of Pembroke Pines responded

Thank you for leaving us this five-star review and sharing your appreciation of Michael and Jose from our team at Acura of Pembroke Pines. We appreciate it!

September 18, 2023

My experience was very embarrassing. I probably won’t come back for servicing here anymore More

by DSHAUN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Acura Of Pembroke Pines responded

It's disappointing to read this review and learn that you had anything but a stellar experience. We'd like to understand more about what happened to determine how to improve for future visits. Please contact our Service Department at (877) 468-9930 at your earliest convenience. Thank you.

September 15, 2023

Overall Great experience Tatianna hall and Ryan took great care of me I love my car More

by ALEXISA.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatianna hall
Report | Print
Sep 15, 2023 -

Acura Of Pembroke Pines responded

Hey Alex, thank you for sharing your great experience with Tatianna and Ryan at Acura of Pembroke Pines! We'll see you next time! Have a great ride!

September 15, 2023

Both Jordan and Emilio went out of their way to help me resolve this very frustrating issue. I'm very grateful to both of them. More

by JACQUELINE BRUBAKER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMILIO GONZALEZ AND JORDAN FERBER
Report | Print
Sep 15, 2023 -

Acura Of Pembroke Pines responded

Hey Jacqueline, it's great to know that Jordan and Emilio were able to assist you with your issue at Acura of Pembroke Pines. We appreciate the positive feedback and hope to serve you next time. Safe travels!

September 14, 2023

Great service and attention from Service team led by Jordan. This was the first service for my MDX 2023, and I have been a customer since 2015. Keep it up! More

by D Suzuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Acura Of Pembroke Pines responded

Hey Suzuki, we're glad to know that Jordan and our team provided you with great attention and service for your 2023 Acura MDX. We appreciate your loyalty and feedback! Hope to see you on your next visit. Safe travels!- The Acura of Pembroke Pines Team

September 13, 2023

Thalia made the process very easy and offered me the best price in Florida. Ryan in Finance did all the paperwork remotely and we were done in minutes. More

by toddmcdaniel0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thalia Lema Echavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Acura Of Pembroke Pines responded

Hey Daniel, thank you for the positive review! We're delighted to know that Thalia and Ryan made your purchase experience at Acura of Pembroke Pines a smooth one! We'll see you next time! Enjoy your new ride!

September 13, 2023

I decided to come to Pembroke Pines instead of Doral location - what a difference! The staff are friendly at both, but Michael at Pembroke was over the top accessible, supporting and clear in terms of e More

by SANDRA29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Acura Of Pembroke Pines responded

Hey Sandra, thank you for the positive review! We're glad you enjoyed your experience with Michael at our Acura of Pembroke Pines location. We strive to provide a comfortable and convenient environment for all our customers. Safe travels!

1
...
144
145
146
...
962