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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,620 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,620 reviews

August 01, 2023

They take great care of their customers, and they let you know if there's anything wrong with your car More

by gohanjones2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Hey Jones, thank you for your kind words! We pride ourselves on providing excellent customer care and keeping our customers informed about their cars. We look forward to serving you again in the future! Safe travels!- The Acura of Pembroke Pines Team

July 31, 2023

I always have my car serviced and repaired at pembroke acura and the service advisor Jean Louis is very polite and professional. Definitely great to work with. More

by Sherique TATEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Sherique, we're delighted to know that Jean Louis and our team at Acura of Pembroke Pines have consistently provided you with excellent service. We appreciate your loyalty and the positive feedback!

July 31, 2023

Im very happy with dealer they did wonderfull job and michael did nice job with us More

by LEYDIANAMORENO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

We are delighted to hear that you are happy with our team at Acura of Pembroke Pines! Thank you for taking the time to share your positive experience with us. We are thrilled that Michael did a wonderful job assisting you.

July 31, 2023

The sales rep Tatiana was very helpful and they have a good supply of vehicles. However they added a service that I did not want or request. Something called ETCH which was added to the sales contract wi More

by dls302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatianna Hall
Sep 01, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Tatiana was helpful and you found our vehicle selection satisfactory. However, it's concerning to read about the ETCH service being added without your consent or explanation - this is not how we aim to do business. We'd appreciate the opportunity to address any misunderstandings and ensure your satisfaction moving forward. Please reach out to Larry our General Manager at lschlossberg@czag.net to discuss this. Thank you.

July 31, 2023

Never got back to me on the parts the car is waiting for .one car battery and some panels More

by jtb24244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for reaching out. Please contact our Service Department at (877) 468-9930 so we can look into this situation further for you.

July 30, 2023

I ordered an Integra Type S pre ordered directly from Acura. I chose to have it delivered with Acura of Pembroke pines because I heard good things. I was worried about having a mark up on this car as dea More

by e.munoz0706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Olive IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that you had a great trade-in experience with our team at Acura of Pembroke Pines. Thank you for trusting us with your business! Enjoy driving your new Acura Integra Type S!

July 30, 2023

Customer centric approach, ability and availability to provide solutions for customer satisfaction, trying to resolve rather than delay More

by akgunanil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

Thanks for the review! We're glad to know that our team at Acura of Pembroke Pines was able to provide you with satisfactory solutions. Your satisfaction is always our priority!

July 30, 2023

Purchasing process was great and all. Only con was that when we received the car it had a problem with the hood sensor as well as the idle stop wouldn’t work. Car was brand new 2024 and h More

by Devin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana
Sep 01, 2023 -

Acura Of Pembroke Pines responded

Devin, We understand your frustration and appreciate your feedback. We regret that you are not 100% satisfied with your vehicle and hope there is a chance in the near future to resolve these concerns for you. Please don't hesitate to reach out to the general manager Larry at lschlossberg@czag.net at your earliest convenience. Thank you.

July 30, 2023

The best pricing service and customer loyalty around, if your in need of a vehicle their is no other choice! More

by contrastfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know you found our pricing, service, and customer loyalty at Acura of Pembroke Pines top-notch! Thanks for recommending us as the go-to choice for vehicles. Safe travels on your new ride!

July 30, 2023

I had a chance to work with Kevin, work was done with great attention to my requests. It was my second visit. They have issues with online appointments system, but overall service is great. More

by EVMINUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

We appreciate your feedback and are glad to know that Kevin was able to meet your needs at Acura of Pembroke Pines. We're working on improving our online appointment system, so thanks for bearing with us!

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