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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,604 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,604 reviews

January 06, 2022

Service is open till 8:00 pm arrived at 6:10 pm Signed Service is open till 8:00 pm arrived at 6:10 pm Signed the paperwork for a basic oil change . After sitting in the lobby for 35 mins the service ad More

by erickm1228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jean Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Acura Of Pembroke Pines responded

Hi, We regret to hear about this experience and appreciate your patience as we navigate through short-staffing struggles during the pandemic. We understand your frustration and are available to discuss your concerns in more detail. Please reach out to me at your earliest convenience. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

January 05, 2022

I have been assigned to Jean for several years now. This is my third Acura. His professionalism is appreciated and I trust his team to work on my vehicle. More

by Loyal Acura customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for your kind review! We're so glad that Jean continues to take such wonderful care of you and we'll be sure to share this awesome feedback with him. Thanks for being an Acura of Pembroke Pines customer - we look forward to your next visit!

January 05, 2022

Excellent Service Manager Jordan. Very much on time as promised. Happy to know my vehicle is in great condition More

by TEAMKLEININC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 06, 2022 -

Acura Of Pembroke Pines responded

This is awesome news! Thank you for coming to see Jordan and the Acura of Pembroke Pines team for your automotive needs!

January 05, 2022

Rarely is the car buying process easy. Ryan and the team at Acura Pembroke Pines respected my time and made the experience as smooth as possible. More

by T0WED1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're so glad Ryan & the team worked hard to make your experience a smooth one and we hope to see you again next time here at Acura of Pembroke Pines!

January 05, 2022

It was great and the advisor kept us informed of the progress & status at all times. More

by JANINHA01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jan 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five-star review of Acura of Pembroke Pines! Hope to see you next time!

January 05, 2022

Excellent service, VIP very smooth. Thank you Michael for your great service as always. You are the best More

by IDAFLORES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acura Of Pembroke Pines responded

We're so glad Michael gave you the best care during your visit! Thank you for rating Acura of Pembroke Pines five stars!

January 05, 2022

Great service center and they did a great job adding the runnning boards to my MDX. More

by dawkinstony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your MDX! We appreciate your awesome review and look forward to your next visit!

January 05, 2022

It was my first time visiting there and I was not disappointed, the staff very friendly and helpful . The person that help me was very nice I think his name was Mike very nice and attentive, More

by DENDEN8264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for coming to visit us here at Acura of Pembroke Pines! We appreciate your wonderful feedback and hope to see you again next time!

January 05, 2022

The salesman was the worst ever. Every time I called he had excuses and promised to call back and never did. My car was purchased in September and we only got it now! jan.22 More

by Alice Kim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Duggan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Acura Of Pembroke Pines responded

We're disappointed to hear that, Alice. The Acura of Pembroke Pines team strives to provide better for our customers and we regret to hear that wasn't the case. Please reach out to me at your earliest convenience. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

January 05, 2022

Great service friendly staff. Waiting area is excellent offers wifi free coffee and if you want a little more a small deli with good pricing. Work areas available if you want to work on your computer while More

by mmotter53@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about your recent visit with us here at Acura of Pembroke Pines! We hope we have the opportunity to serve you again in the future!

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