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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,604 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,604 reviews

October 31, 2021

My experience with the service team has always been pleasant. Marco, Jean, Eric and Christian feel like members of my extended family. Excellent and professional service. More

by 21sam.Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ng and Christian Rodriguez
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to leave Acura of Pembroke Pines your five-star rating! We're glad Marco, Jean, Eric, and Christian made this such a memorable visit!

October 31, 2021

I went to the service department for 3 specifically reasons, after a few hours waiting the return the car "carwash" and none of the issues are resolved! More

by GULMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Acura Of Pembroke Pines responded

We appreciate you bringing this information to our attention. We use these reviews to improve the experience for our customers, and without this input, we're unable to change to better serve you. Please contact me at your earliest convenience to discuss these concerns in more detail. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 31, 2021

It was a pleasure working with Jean Louis in the service department. He always ensures that my vehicle is clean and well maintained. More

by MARYKOLLWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle's service needs! We're glad to hear Jean continues to take great care of you & your vehicle and we look forward to seeing you at your next visit!

May 13, 2023 -

MARYKOLLWITZ responded

Once again, it was a pleasure bringing my car to Acura of Pembroke Pines. My service manager, Jean Louis always provides me with outstanding service. He is professional, and takes care of whatever I need. If you are looking for great service, please bring your Acura to Jean Louis. He will make sure you are very happy and satisfied!

October 30, 2021

My service visit was an appreciated visit combined with receiving a vehicle back that I can drive with confidence in its performance. Thank you More

by CARLOYDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear our service team has earned your confidence! Thank you for being part of the Acura of Pembroke Pines family!

October 30, 2021

Prompt service, responsive and friendly service adviser, Jean Louis. Would come back again for next service. More

by Backtomiami9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We appreciate your kind words and look forward to seeing you again next time!

October 30, 2021

Excellent service and attention. The team make the whole process smoothly, from the sales rep to the finance team. More

by Rafael Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for leaving the Acura of Pembroke Pines team your fantastic five-star review, Rafael! We hope you come back to visit us again sometime!

October 29, 2021

As usual, the customer service at this dealership was exceptional. The service agent went above and beyond to make sure all my needs were met and ensured all my questions were answered. More

by Kim W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
Nov 01, 2021 -

Acura Of Pembroke Pines responded

We're so glad the service team provided such excellent care to your vehicle, Kim! Thank you for letting us know about your five-star experience! We'll see you next time at Acura of Pembroke Pines!

October 29, 2021

Very nice customer service for my first time going there and all went well with my service More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richardson
Oct 29, 2021 -

Acura Of Pembroke Pines responded

Welcome to the Acura of Pembroke Pines family, Cooper!

October 29, 2021

Magnifico totalmente los servicios. Muy rapido y bien profesional. 5 estrellas para el Dealer y para los empleados. Bien acogedor el salon de espera. More

by SUAREZTORAL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colocar las fotos para poder identificar quien me atendio
Oct 29, 2021 -

Acura Of Pembroke Pines responded

¡Gracias por la revisión de cinco estrellas! ¡Esperamos tener la oportunidad de trabajar con usted nuevamente en el futuro! - Acura of Pembroke Pines

October 29, 2021

Guest waiting are was very nice, with space for social distancing. Representative was very kind and knowledgeable. Also the wait time was just right for the service required. More

by ANAMARIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about your visit! We hope to see you again next time! - The Acura of Pembroke Pines Team

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