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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,574 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,574 reviews

October 18, 2019

Amazing Customer Service Jordan Ferber is always providing Amazing Customer Service. Thats why I keep coming back to Acura and him Acura should be extremely happy to have suc More

by BABIE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Jordan is certainly an asset to have as part of our team here in Pembroke Pines. Thank you for the review, and your business!

October 18, 2019

Great service! Thank you for a great service, comfortable waiting room ! Great attention with the car, washing the car is very helpful too! Enjoy the coffee and env More

by jaramillomariaclara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Service is our expertise! We are glad you enjoyed your service experience. Thank you for the 5-star review, and choosing Acura of Pembroke Pines.

October 18, 2019

Love my Acura! I had a great experience when I went to get a new car. The employees there worked with me and made sure that I got the best deal possible. They also m More

by JONELLEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Communication is key to great service! Thank you for the positive review, and your business. We hope you enjoy the new ride!

October 18, 2019

RYAN REEVES IS AWESOME!!! I have never had such an amazing experience, as a woman, at a dealership, as I did at Acura Pembroke Pines!! The whole process was seamless and they More

by shelaida.valdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are happy to have you as a part of Acura of Pembroke Pines family! We always do our best to make our customers feel valued when coming here for a new car or service. Thank you for your business and the wonderful recommendation!

October 18, 2019

Excellent Service Service experience was excellent. fully explained what all things were needed and kept me in loop of service status. Overall the service center visit More

by manusunil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad your service experience went as smoothly as possible. Thank you for your business and the review!

October 17, 2019

Fantastic Service Special thanks to Mr. Jordan Ferber and his staff for great service and had me in and out ASAP, Acura of Pembroke Pines Dealership has always been gr More

by cherryhugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We do our best to make each visit a good one! Thank you for always choosing our dealership, and leaving us the wonderful review. The team here appreciates your time and business!

October 17, 2019

Excellence personified Jordan Ferber (as in the past) provided me with great service/effort. Always kept me updated. The entire staff was friendly, courteous and a pleasu More

by Frank S. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy, David Becker
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Jordan and the rest of our team! Thank you for the 5-star review, Frank.

October 17, 2019

Great service Went in to get a used car that i saw online. Met with Jorge he was really helpfull and patient. The Camilo helped greatly with the financial aspect of More

by FJGRACIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We take great pride in our team here in Pembroke Pines, and appreciate you leaving us the review. Thank you for your business, and we look forward to your next visit!

October 17, 2019

Excellent The service per se was excellent. However, I am concerned that the charge of $460.00 to replace a rear stop light was excessive and does not invite n More

by TERES81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for providing us with the positive feedback. In regard to the price, this was the result of not just the tail light, but your tail light system being damaged. The replacement part alone is $319. This does not include labor or tax. We also detailed your vehicle and bumper to remove the markings from the damage. If you would like to discuss this in further detail, you may contact our GM at lschlossberg@czag.net.

October 17, 2019

Fast and flexible! I went in for something else and was able to get the service for the car at the same time. They were fast and the waiting room was perfect, for when More

by GGGG79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy *****
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We like to keep our customers comfortable, no matter the age! Thank you for sharing your experience with our service department. We appreciate your business and the review.

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