Back

Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,619 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Contact Dealership

15601 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 9,619 reviews

May 07, 2019

Service I came in for my first oil change and they had me in and out of Acura in no time! Jean and Ryan thank you again for exceptional service! More

by TASHANNYO1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Acura Of Pembroke Pines responded

We will let Jean and Ryan know you said thanks! We appreciate you leaving us the review.

May 07, 2019

As always, everything went smoothly I had 2 recalls so service wouldn't be in and out as usual so I was given a (VERY NICE) loaner car. I was able to go about my business and they calle More

by sportay24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 07, 2019 -

Acura Of Pembroke Pines responded

We like to provide as nice of a loaner as possible so our customers can enjoy themselves on the road while their vehicle is being serviced. Glad you liked it! Thank you for leaving us the review!

May 07, 2019

Manager Review Manager Jordan Ferber Was Fantastic. He accomplished in one appt what 3 prior appts could not. Where prior appts told me the error messages were just More

by PSTASSUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Acura Of Pembroke Pines responded

Jordan is all about efficiency and customer satisfaction! We are glad he was able to resolve your issues in a timely manner! Thank you for coming to Acura of Pembroke Pines!

May 06, 2019

Courteous and friendly Everyone I dealt with paid full attention to me during the process of my purchase, I appreciated that because it helped in speeding up the process More

by vicviclen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo Torregroza, Manny Perez
May 06, 2019 -

Acura Of Pembroke Pines responded

We try to be as efficient as possible here at Acura of Pembroke Pines! Thank you for leaving us the review.

May 06, 2019

Great service Marcos great advisor always helpful and on time jnshdbrbeijb. Hmm I can’t complaint about him. I been going traeré for 5 years always with Marcos More

by JLSVYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos pinto
May 07, 2019 -

Acura Of Pembroke Pines responded

We are glad you like Marcos' service! We appreciate your business and the review!

May 06, 2019

Poor - Worst Service Ever! Where's my car?!? Broke on Day 1 I bought a used car from you guys on Friday, 3 days ago. Paid cash. Proof of insurance and to drive off the lot. I drove it home...up to Westin where More

by SEANENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Young, Joe Kalouf, Camilo Torregroza, Freddy Hitchman, Customer Support
May 08, 2019 -

Acura Of Pembroke Pines responded

For the Pre-Owned 2007 Hyundai you purchased, we had to order the appropriate battery from Hyundai which we were unable to receive until Tuesday. Our Sales Associate offered your daughter a new Acura as a loaner while the Hyundai was being serviced, but she declined the offer. She was informed that the vehicle would be ready by Tuesday, and she seemed to have no issue with this information. We apologize for any inconvenience. Please email the GM at lschlossberg@czag.net if you would like to further discuss this matter.

May 05, 2019

Marco Pinto The best and more. You won't go wrong with Marco. He keeps you informed and recommends the best for each of his customers. I have great confidence in More

by TVANBUS440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
May 06, 2019 -

Acura Of Pembroke Pines responded

Marco is someone you can always trust! Thank you for highlighting his service. We appreciate you writing us the review!

May 05, 2019

Excellent Service Amazing staff and service. Excellent customer service. The overall experience is like a family reunion. This was our 3rd car leased. Always back to th More

by jud_bet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Acura Of Pembroke Pines responded

It's always a pleasure! Thank you for always coming back! We appreciate the review.

May 05, 2019

Excellengt Jean provided great service. My car was completed in less than an hour. Jean is extremely knowledgeable and he keeps you informed of the recommended r More

by VFERNAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
May 06, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting Jean's hard work! We appreciate you leaving us the review.

May 05, 2019

Courteous and efficient. The service time estimate was consistent with the actual time. This was appreciated considering it was a Saturday and I had other things to do. More

by KEVIN_A_BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 06, 2019 -

Acura Of Pembroke Pines responded

We are glad you found our service to be efficient! Thank you for the review and choosing Acura of Pembroke Pines.

...
911
...