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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,603 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,603 reviews

April 28, 2019

Regular service & battery replacement As usual, Jordan, our service rep who has been with Acura of PP for many years, was excellent. He got me in on a Saturday when I was in a pinch and i More

by dweinberg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Jordan is a great rep to work with when it comes to tight situations with car issues. Thank you for taking the time to give us the positive feedback!

April 28, 2019

Exceptional !! The experience at this dealership has ALWAYS been incredible!! Their service is always been on point, friendly and has been above and beyond my expect More

by xakeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Pinto
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate you choosing Acura of Pembroke Pines for your service needs!

April 28, 2019

Emergency help needed When my car wouldn't start while trying to leave work in Miami at 7 pm, I called the service department, after arranging for a tow. Marco Pinto. was More

by SRGORALNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We do our best to make our customer's experience with our service department as convenient as possible. We appreciate you leaving us the review!

April 27, 2019

Great service Jordan was great and was able to get me on the road in time for a meeting. Scott in sales is the greatest person to work with. He is outstanding More

by fyoyo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Scott is always a pleasure to work with when it comes to car buying. Thank you for choosing Acura of Pembroke Pines and leaving us the 5-star review!

April 27, 2019

Mack Remy Service Review Hands down the best service department in South Florida. Mack Remy is always professional and courteous. He is respectful of my time while assisting More

by sandsmist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate you taking the time to highlight our service department and leaving us the review. Mack and the rest of the team always work their hardest to make sure each customer leaves satisfied and ready to get back on the road! Thank you for your business.

April 27, 2019

Very good experience, great customer service! A+ My sales person Terry was very professional, as well as the finance and sales managers they are helpful and very knowledgeable. I love my ILX ! the de More

by Mary A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you are loving your new ILX, Mary! Thank you for choosing Acura of Pembroke Pines. We appreciate your leaving us the review!

April 27, 2019

Fast and friendly service Mack, my service advisor was Proffessional and efficient, suggested a car wash and had the whole service done before Great waiting room with coffee a More

by ISAAC.SEVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Mack and the rest of our service department! We appreciate you taking the time to leave us the review!

April 27, 2019

Excellent Quick service with customers needs a top priority. Had an airbag recall which they fixed along with free 5 points check for other issues wrong which i More

by RLNYC79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Remy
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Making sure your vehicle is safe and ready to get back on the road is always the objective of our service department. Thank you for your business and leaving us the positive review!

April 26, 2019

Amazing as always My battery died last minute and they took me in no questions asked right before closing. Thank you Acura! So appreciated and will definitely recommend More

by GRUVYCHEF78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We wanted to make sure you were able to get back on the road! No customer gets left behind here. Thank you for your business and leaving us the review!

April 26, 2019

Disappointed Every time I go in for service I tried to get sucker-red into something new. At first I thought nothing of it but I’ve caught on. I am Not a walking More

by LDCASTRO2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 26, 2019 -

Acura Of Pembroke Pines responded

Hello. Our service advisors are here to offer services and advise all guests of the necessary maintenance's to keep their vehicle running properly and safely. We do not try to pressure our customers into anything unnecessary and did not intend to make you feel this way. We appreciate your business and hope to see you again in the future. If you have any further concerns or matters you would like discuss more directly please email our GM, Larry, at lschlossberg@czag.net. Thank you."

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