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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,428 Reviews

5,428 Reviews of Acura Of Pembroke Pines - Service Center

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November 30, 2022

Professional and friendly service by the service advisor. Got a good carwash. Cookies to go with the free coffee at the waiting area would be a nice touch. More

by carral85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez
Dec 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

November 29, 2022

they didn't fix the problem and everything stays the same I'm not happy anymore More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Acura Of Pembroke Pines responded

Hi Jose, We're disappointed to hear that you're unsatisfied with your experience and we want to help resolve your concerns. It is never our intention to frustrate you and we want to make it our mission to improve the situation. Please reach out to our Service Department at (877) 468-9930 so we can better address these issues with you. Thank you.

November 29, 2022

Jean has continued to be a steady and reliable senior service advisor. His ability to listen, assess the issues and provide solid and practical advice gives me the comfort of knowing that my vehicle is i More

by 21sam.Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
Nov 30, 2022 -

Acura Of Pembroke Pines responded

We're so glad Jean continues to earn your support and we can't wait to share this wonderful feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

November 29, 2022

I went in for an oil change and as always I was welcomed as if I was a family member. It’s always a pleasure dealing with staff at this Acura. More

by aprilmgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Dec 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're grateful for your continued support and look forward to your next visit!

November 29, 2022

The service department does an excellent job, not only in terms of maintaining my vehicle but in terms of overall customer service. More

by ROXGONZALEZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with the care of your vehicle! We appreciate you taking the time to share these kind comments and look forward to seeing at your next visit!

November 28, 2022

Friendly staff, fast service, effective communication from start to finish, clear explanations of the services needed More

by Meri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Nov 29, 2022 -

Acura Of Pembroke Pines responded

Thanks for reviewing your recent visit with the Acura of Pembroke Pines team! We appreciate the kind feedback and hope we have the opportunity to serve you again in the future!

November 28, 2022

Always a pleasure. Thank you again for the attention to detail. Both my cars are running great More

by MKV_8U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Dicandia
Nov 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We appreciate your support and look forward to your next visit!

November 28, 2022

Walk in for oil change, was received promptly and very efficient service. Will definitely use this dealership again More

by jmend038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Acura Of Pembroke Pines responded

It's great to hear that we could fit you in for a walk-in oil change! We hope that you visit us again next time! Thank you! - Acura of Pembroke Pines

November 28, 2022

I get the attention and service that i come for and that is why i prefer this dealership. They went out of the way to get the part that is on back order and got it from another dealership to fulfil my servi More

by WARREN.MOSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JORGE RAMIREZ
Nov 29, 2022 -

Acura Of Pembroke Pines responded

We are so glad that you had a five-star experience, Warren! We hope that you continue to feel confident bringing your vehicle to us and look forward to seeing you next time! Thank you! - Acura of Pembroke Pines

November 28, 2022

Best dealership in Miami-Dade / Broward! Everyone is always nice and friendly and always have excellent service. More

by CINTHIA424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Acura Of Pembroke Pines responded

Wow, thank you so much for the kind review! We're honored to receive your support and look forward to your next visit with us here at Acura of Pembroke Pines!

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