Acura Of Pembroke Pines - Service Center

I was in for service to my 2014 ILX. I purchase my car from Acura of Pembroke Pines several years ago (used). I find the service at this dealership to be excellent... My Service Advisor Mr. Braganza is from Acura of Pembroke Pines several years ago (used). I find the service at this dealership to be excellent... My Service Advisor Mr. Braganza is very courteous and provide service in a professional. I have never felt he is trying to suggest service for the car that is not needed. I trust his advise. *I did not get the names of the young lady at the check-out desk, but she is very polite and helpful. More

When I brought my vehicle in for service yesterday I asked that the left rear tire be checked. I was told that it was leaking air through a plugged repair and that I should buy a new tire. The tires wer asked that the left rear tire be checked. I was told that it was leaking air through a plugged repair and that I should buy a new tire. The tires were rotated and the leaky tire that they recommended that I replace was put on FRONT right of vehicle - aren't older tires and ones deemed "not safe" supposed to be placed on the rear of vehicle? None of the tires were checked for pressure - all four had different pressure in them and the leaky one had 28 psi! I mentioned the low air pressure to my service advisor and he drove the vehicle to the service department and had them add air to the under inflated tire. I noticed on the Vehicle Inspection report that "Customer Declined Service" for both engine air and cabin air filter. I was never asked about this at the 4/14 visit, although I did decline it at a service over one year ago because I wanted to change those filters myself (I have receipts to prove this that I did this a few days later). I bring my vehicle to Acura for reliable quality service and feel that I'm having to double check what was done and not done. The service I received yesterday was disappointing. More

Everything was great; however you forgot to give me the sticker that states my next oil change is at 130000 miles. If you could send that out to me I would be very grateful: 10609 W 33RD LN, Hialeah Fl 330 sticker that states my next oil change is at 130000 miles. If you could send that out to me I would be very grateful: 10609 W 33RD LN, Hialeah Fl 33018 More

Not happy nothing in stock re used cars, not happy with service, previous and recent very expensive repairs over and over will go somewhere else and maybe Rick Case Acura also service, previous and recent very expensive repairs over and over will go somewhere else and maybe Rick Case Acura also More

As always the service was excellent, They provide a vehicle for you to use while your vehicle is being serviced. The service writer, Jean Louis is curteous, polite and professional treating you with d vehicle for you to use while your vehicle is being serviced. The service writer, Jean Louis is curteous, polite and professional treating you with dignity and respect. His integrity is above reproach, if you contact him by telephone he answers or he will call you right back. That is very important to me. More

Marco in the service department is always informative and quick! Always makes sure to explain things clearly and is always pleasant to work with! Highly recommend Acura of Pembroke Pines. quick! Always makes sure to explain things clearly and is always pleasant to work with! Highly recommend Acura of Pembroke Pines. More

It was my first time at the service center and it was a great experience. Everyone was very polite, Ron was very helpful and always kept me informed. great experience. Everyone was very polite, Ron was very helpful and always kept me informed. More

Jean is always Excellent with the service he provides. He is alway willing to make matters simple by having a solution to the issue/s. He is alway willing to make matters simple by having a solution to the issue/s. More

I always receive excellent service when I come to your dealership. The people and the place is always on point. I will recommend your dealership to my friends and family. dealership. The people and the place is always on point. I will recommend your dealership to my friends and family. More

My service advisor, Ron was a big help. Thank you for everything. I was in good hands. It took some time but the job was complete. everything. I was in good hands. It took some time but the job was complete. More