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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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January 03, 2021

Thank you everyone at Acura of Pembroke Pines! I enjoyed my first 2016 MDX and I am now enjoying my 2020 MDX. I am convinced that Acura is my vehicle of choice. More

by JUST4VMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Insurance Rep. I did not get her name., Joe Kalouf
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines! We love that you're already enjoying your new 2020 Acura MDX!

January 02, 2021

HELLO, MY NAME IS KRYSTAL GAYLE AND I CAME IN TO SERVICE MY CAR OVER THE WEEKEND. I WAS BLESSED TO HAVE MET RICHARD FROM SERVICE! ONCE I SAT DOWN I EXPLAINED TO RICHARD MY CONCERNS AND HE COMPLETELY EXCEED More

by GAYLEKRYSTAL1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD FROM SERVICE!
Jan 05, 2021 -

Acura Of Pembroke Pines responded

Krystal, this review warms our hearts! It is so satisfying to know Richard and our team are providing this level of service and care. Your feedback is greatly appreciated by all of us at Acura of Pembroke Pines and we look forward to seeing you again soon!

January 02, 2021

our rep was Marco Pinto. he was excellent !! very professional. he took us on short notice as my RDX ad a gashed tire right before closing on new years eve. More

by JFONT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acura Of Pembroke Pines responded

We're happy we could take care of you! Thanks for choosing Acura of Pembroke Pines.

January 02, 2021

Richard -Service Advisor was very helpful and professional. He made sure to order the part I needed for my window. Once it arrived, he called me back, and made the appointment for the service. Gr More

by RKos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the kind feedback - Richard will be so happy to hear it! Your business is much appreciated by the entire team here at Acura of Pembroke Pines and we hope to be of service to you again in the future!

December 31, 2020

Jordan Ferber has been my service contact for a while now and he has always been very professional and friendly. On top of my concerns. More

by NELLYGOETZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Dec 31, 2020 -

Acura Of Pembroke Pines responded

Thanks for being an Acura of Pembroke Pines customer! We're glad you can always trust Jordan, we're lucky to have him on our service team! We'll see you next time!

December 31, 2020

Richard my service writer was accommodating, helpful and knowledgeable about my concerns regarding my service of my 2016 TSX . He kept me and my husband updated thru the process as requested . More

by MARIACGIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Dec 31, 2020 -

Acura Of Pembroke Pines responded

It is great to know we are providing this level of service and care to you! Thank you for your business!

December 31, 2020

30,000 mile service was completed, with a complementary car wash, while I read my book out front. 90 minutes in and out. From scheduling appointment to check out, the Service team continues to make the ma More

by bherbert.dmd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Dec 31, 2020 -

Acura Of Pembroke Pines responded

Thanks for sharing your experience with us! We'll see you next time at Acura of Pembroke Pines!

December 31, 2020

Jean is extremely helpful and will update you on what is needed for your vehicle. I have been dealing with him since I purchased the vehicle More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Jean at Acura of Pembroke Pines! See you next time!

December 30, 2020

It is a pleasure to bring my car to this dealership. The staff are always friendly and courteous. Jordan is very patient with all of my questions and very helpful. I'm a very satisfied customer. More

by LHICKMAN0005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Acura Of Pembroke Pines responded

We're so glad to have you as an Acura of Pembroke Pines customer! We'll pass along your kind review to Jordan- he'll be happy to hear it! Take care and we'll see you next time!

Dec 30, 2020 -

Acura Of Pembroke Pines responded

We're so glad to have you as an Acura of Pembroke Pines customer! We'll pass along your kind review to Jordan- he'll be happy to hear it! Take care and we'll see you next time!

December 30, 2020

The service, service personnel, friendliness, cleanliness, customer service was excellent. I would recommend Acura of Pembroke Pines to my family and friends. Keep up the excellent work. More

by JACKSONFISHER7587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Acura Of Pembroke Pines responded

We greatly appreciate your recommendations to family and friends and look forward to your continued business with us at Acura of Pembroke Pines!

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