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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,496 Reviews

5,496 Reviews of Acura Of Pembroke Pines - Service Center

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June 24, 2020

Excellent.. Jean is wonderful. Thank you. Thank you, Thank you Excellent.. Jean is wonderful. Thank you. Thank you, Thank you Excellent.. Jean is wonderful. Thank you. Thank you, Thank you Excellent More

by PASTOR.GONZALEZ
Recommend Dealer
Yes
Employees Worked With
Jean in service
Jun 24, 2020 -

Acura Of Pembroke Pines responded

Thanks a bunch, from the Acura of Pembroke Pines Team!

June 24, 2020

Amazing customer service everytime I go ,I leave satisfied all the time ; the co-workers are also very friendly and attentive.. all around amazing dealership . More

by JUANMARTINEZ0504
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Jun 24, 2020 -

Acura Of Pembroke Pines responded

This is what we love to hear, Juan! We hope you choose Acura of Pemborke Pines for all of your automotive needs!

June 24, 2020

Service area and staff are always excellent. Sales staff and ownership are carpetbaggers. I purchased a used MDX for my daughter and was provided a “bait and switch “ job. Had to pay 5,000 more. Disgusting More

by VLOPEZ8888
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Jun 25, 2020 -

Acura Of Pembroke Pines responded

Thank you for the kind words about our service staff. We would like the opportunity to learn more about your experience. If you would like to discuss this matter in further detail with a representative, please contact our GM at lschlossberg@czag.net.

June 24, 2020

Hi, you should have more than just the sales & management staff listed. Include the service team. Only 25 Words? Jordan always gives great customer service. More

by dizidee1
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
June 24, 2020

Great customer service! The guy made sure my car was well vacuumed before giving me the keys. He reviewed the report and answered all my questions. More

by GGUILLEN09
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your positive feedback on Acura of Pembroke Pines!

June 24, 2020

Jean Louis is extremely professional and proficient when I have my car serviced at Acura of Pembroke Pines. Always a great experience when getting my car serviced and the service is always excellent. More

by HappyMDX2019$
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Jun 24, 2020 -

Acura Of Pembroke Pines responded

We love hearing from our happy customers! We're so happy to hear that Jean Louis earned your 5-stars! See you at Acura of Pembroke Pines next time!

June 23, 2020

Great Service. Mr. Ferber is always attentive polite and informative. I am very pleased to have my car serviced at the Acura Pembroke Pines location. Thank you More

by GARCIALAVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Acura Of Pembroke Pines responded

It was our pleasure to serve you! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. - Acura of Pembroke Pines Team

June 23, 2020

Great service by Jordan & this wasn't the 1st time I've dealt with him but he's always very attentive & quick but unfortunately the car wasn't fixed correctly & is back at Acura today! More

by ridolph66
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Acura Of Pembroke Pines responded

Thank you for your honest review! Let us know if you need any further assistance!

June 21, 2020

I experienced a Great service fast and easy to complaining on my part can’t wait to come back feels almost like family .Acura is the best ! More

by DEVIN_MARTIN
Recommend Dealer
Yes
Employees Worked With
Marco
Jun 22, 2020 -

Acura Of Pembroke Pines responded

You ARE family, Devin! Thank you for trusting Acura of Pembroke Pines for all of your automotive needs!

June 21, 2020

Love the team over at Acura Pembroke Pines! There customer service and knowledgeable service staff never disappoints. Thanks again for all your hard work. You guys rock! More

by civichbdx
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines for all of your automotive needs! Have a good rest of your day!

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