Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,343 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,343 reviews
February 28, 2026
His excellent service, Thank you a salesman above and beyond,His very helpful , and very patience. beyond,His very helpful , and very patience. More
by MARIE.LUNA17
Employees Worked With
February 27, 2026
Great Service with Great communication. The team was very helpful and explained everything to me. The team was very helpful and explained everything to me. More
by Coke26.ar
Employees Worked With
February 27, 2026
awesome, supportive, Engaging, welcoming, understanding, great They were caring explains things thoroughly and provided guidance great They were caring explains things thoroughly and provided guidance More
by WANTSZ513
Verified CustomerFebruary 26, 2026
too much waiting . . even when i walked in ,, no one helped me for the first 8 min i was there. . even when i walked in ,, no one helped me for the first 8 min i was there. More
by Kthowiee25
February 19, 2026
The service team at Acura of Berlin is always professional and kind. Keith is knowledgeable and friendly. professional and kind. Keith is knowledgeable and friendly. More
by DAWNHOWE
February 18, 2026
Fantastic experience from the moment we walked in. Will be returning for future purchases. Puts other dealers to shame. Will be returning for future purchases. Puts other dealers to shame. More
by JKRAS1027
February 18, 2026
We had a very smooth and pleasant experience with everyone that helped us get a new car . We walked in on a very busy Saturday without appointment and were greeted by Kevin . And he quickly got us th everyone that helped us get a new car . We walked in on a very busy Saturday without appointment and were greeted by Kevin . And he quickly got us the interim manager Chris . Who listened to exactly what I wanted and found the perfect car ,and went over our opinions ..Kevin took over and told exactly our next steps . Kevin kept very good communication with us .Everything from being greeted to driving away in the new car was so smooth and everyone was sooo nice and helpful . More
by Lindseycosta
February 17, 2026
Keith took good care of me. I have had him as my service person for as long as I can remember. He's a good man. I have had him as my service person for as long as I can remember. He's a good man. More
by Diane
February 12, 2026
Professional and timely service The staff was very professional. I waited during the service and it was much quicker than they had initially said it would be. professional. I waited during the service and it was much quicker than they had initially said it would be. More
by Craig Trujillo
February 12, 2026
Great help, helped us with the car we just bought didn’t take that long either! take that long either! More
by ZHUYUANWEI7
