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Acura of Berlin

Berlin, CT

4.8
1,381 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,381 reviews

April 11, 2026

From the Top excellent service with a smile thank you Eric GM Jim brand specialists Jessica F&I everything went smooth and transparent highly recommend 5 star service More

by Jr1173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaliyah Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Acura of Berlin responded

It’s wonderful to hear Eric, Jim and Jessica guided you through a clear and seamless process. Thank you for recommending us and for the five-star rating. Eric Diaz General Manager 860-829-3787

April 10, 2026

Great experience! Thank you to Jim and the Acura team who were so easy to work with. More

by af
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Acura of Berlin responded

We’re delighted that Jim and our Acura team made your purchase so seamless. Thank you for choosing your new Acura. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

April 10, 2026

Great I’ve been looking for a Acura for a long time there service was hands down great More

by SHAWNC813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Acura of Berlin responded

We’re thrilled we could help you find the Acura you’ve been seeking and that the service met your expectations. Thank you for trusting us with your purchase. Enjoy every mile in your new vehicle. Eric Diaz General Manager 860-829-3787

April 10, 2026

They explained everything thoroughly and were very kind and straightforward. Raj was very great and Jessica was hilarious and fun to work with. Would recommend to anyone. More

by justus719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2026

Great buying experience! Jim was very helpful and easy to work with. Overall I would recommend Jim and the dealership. More

by Beighmy
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Acura of Berlin responded

It’s great to know your purchase went smoothly. Thank you for recommending Jim and for choosing us for your used Honda Civic purchase. Eric Diaz General Manager 860-829-3787

April 07, 2026

Their service was very nice and they will work. They’re very best to get you into the car you desire. More

by ROSIE_XO89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Acura of Berlin responded

Thank you for highlighting our team’s efforts. We’re glad you found the service friendly and helpful in securing the Acura you desired. We’re here for you whenever you need us. Eric Diaz General Manager 860-829-3787

April 07, 2026

Seamless purchase of Acura auto. Easy access off of highway. Profession stall in all areas of the dealership. I would recommend their services to anyone. More

by jmazzetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Acura of Berlin responded

We’re glad to hear your Acura purchase went smoothly and that our location was easy to access. It’s wonderful you felt professionalism throughout every area of our facility. Thank you for recommending our services and for choosing Acura. Eric Diaz General Manager 860-829-3787

April 06, 2026

Great people to work with helped me get into the vehicle I’ve been looking for. Even got me a sandwich! More

by JOSUET725
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Acura of Berlin responded

We’re delighted our team helped you find the Ford Explorer you’d been seeking and surprised you with a sandwich. Thank you for the five-star rating. We’re here whenever you need us again. Eric Diaz General Manager 860-829-3787

April 06, 2026

I’ve now purchased multiple vehicles from Jim at Acura of Berlin. Each experience has been consistently positive. The team is always professional, honest and easy to work with they make the process smooth an More

by Jen Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaliyah Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Acura of Berlin responded

Thank you for trusting Jim and our team with your multiple Acura purchases, especially your used MDX. We’re delighted each experience has been professional and stress-free, and we appreciate your recommendation. Eric Diaz General Manager 860-829-3787

April 06, 2026

Had a great and easy experience at this dealership where my needs and wants were listened to and was not hassled More

by Kiarahodge27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Acura of Berlin responded

It’s fantastic to know your purchase of the used Hyundai Kona N was smooth and pressure-free. We appreciate you highlighting how our team took time to understand your specific needs. Enjoy every drive in your new Kona. Eric Diaz General Manager 860-829-3787

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