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Acura of Berlin
Berlin, CT
1,453 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,453 reviews
June 23, 2026
Easy to make a appointment and easy check in. Keith is thorough and usually informs me everything going on with my car. Keith is thorough and usually informs me everything going on with my car. More
by marrowadh
Verified Customer
June 23, 2026
I had an issue & was up set. They solved the issue and I left happy They solved the issue and I left happy More
by cin2lov
Employees Worked With
June 22, 2026
Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More
by AZAJAC1031
June 21, 2026
Good car buying experience, very professional and answered all questions. Worked to get me what was needed. answered all questions. Worked to get me what was needed. More
by GH
June 21, 2026
One of the best car buying experiences for me! Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the appropriate amount of guidance and amazing knowledge about the vehicles. Jim worked with me on price as well as getting the most out of my trade in. The entire process was smooth and stress free. Jess in finance was just as knowledgeable and transparent about financing and extra options available to me. I'll see you in 3 years for my upgrade Jim! More
by kimramsay
June 19, 2026
Friendly service. Brian communicated everything needed Brian called me as soon as my car was ready. I also like the video Brian communicated everything needed Brian called me as soon as my car was ready. I also like the video More
by Docmlopez
June 18, 2026
Raj is an exceptionally kind and helpful salesperson. He will help you find a good car for you and your family. He will help you find a good car for you and your family. More
by Adrianna
Employees Worked With
June 18, 2026
I recently bought a used car from Acura if Berlin and had an absolutely wonderful experience. My salesperson, Ravaraj Sankar, was incredibly helpful throughout the entire process. He made everything feel sea an absolutely wonderful experience. My salesperson, Ravaraj Sankar, was incredibly helpful throughout the entire process. He made everything feel seamless, straightforward and completely stress free. I highly recommend visiting this dealership and asking for Navaraj (Raj) if you are in the market for a vehicle! More
by Liz
Employees Worked With
June 18, 2026
Raj was excellent. He explained everything clearly, and handled business very efficiently. I will definitely come back. He explained everything clearly, and handled business very efficiently. I will definitely come back. More
by mkpalumbo
Employees Worked With
June 17, 2026
I knew what I wanted and Brandon did all the leg work to make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later with the car that I wanted. There was no haggling, EXCEPT when it was determined there was only one key for the vehicle. I had to purchase a extra key plan to get another key which was taken out of my trade in. Overall, Jess, Kevin and Brandon did a fabulous professional job and I would highly recommend Acura of Berlin. More
by Sheep4Lulu
