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Acura of Berlin
Berlin, CT
1,429 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,429 reviews
June 10, 2026
Will absolutely be coming back to purchase another car from Jim. Very professional and very knowledgeable, truly cares about the people. Jessica was also a great part of this. Will be back to Acura of Ber from Jim. Very professional and very knowledgeable, truly cares about the people. Jessica was also a great part of this. Will be back to Acura of Berlin because of the two of them! More
by Ejalam Bravo
June 07, 2026
The experience was OK just a little disappointed that I just purchase a vehicle there and exactly 2 weeks the screen ?? when peach black and I had to have it service that was a disappointment just purchase a vehicle there and exactly 2 weeks the screen ?? when peach black and I had to have it service that was a disappointment More
by INGMONTALVO55
Verified CustomerJune 05, 2026
Keith was great friendly amazing customer service 1000/10 Keith was great friendly amazing customer service 1000/10 would highly recommend him !! Keith was great friendly amazing customer service 1000/10 would highly recommend him !! More
by JADA.ALYSSA
June 05, 2026
Keith Davis was extremely helpful and informative with my service for my car and I would be happy to recommend him for anyone's service needs. service for my car and I would be happy to recommend him for anyone's service needs. More
by DESCHENEAUX
June 04, 2026
Best car dealer I ever went, From the manager Herbie Diaz, finance manager Jessica Deedon and sales person Kevin Garcia. Simply An amazing experience Professionalism Integrity Customer service Diaz, finance manager Jessica Deedon and sales person Kevin Garcia. Simply An amazing experience Professionalism Integrity Customer service Support and more. 5 star Highly recommended N.G The Salsa Legend 🔥💪 More
by GARCIANECTOR17
June 03, 2026
Misleading and unprepared The service dept is the only reason my family uses that dealership. reason my family uses that dealership. More
by Khamiarie20
June 03, 2026
Professional and friendly Everyone was very professional and very friendly. They offered a short video to explain what they were doing and were committed to having my vehicle done in a timely manner. and very friendly. They offered a short video to explain what they were doing and were committed to having my vehicle done in a timely manner. More
by drumdiva00
June 02, 2026
A good job. Made us feel comfortable . Kevin did a great job in explaining how things work Made us feel comfortable . Kevin did a great job in explaining how things work More
by ajsanto51
Employees Worked With
June 01, 2026
Jonathan was excellent. He answered the questions I had. He explained the service and results of the inspection very well. He was very knowledgeable. He was pleasant, very t He answered the questions I had. He explained the service and results of the inspection very well. He was very knowledgeable. He was pleasant, very thorough and a pleasure to work with. I would definitely recommend him to others. The service was on-time which is always important! More
by Pat@patdeasy.com
Employees Worked With
June 01, 2026
Kevin Was amazing! very kind attentive and gave me a lot a of information, He made everything so smooth and was on top of the whole process making sure I was able to ha very kind attentive and gave me a lot a of information, He made everything so smooth and was on top of the whole process making sure I was able to have me vehicle when promised. Happy to do business with you ! More
by Yelitzadejesus1093
Employees Worked With
