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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.8
1,283 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,283 reviews

November 29, 2025

Prompt service. Responsive and knowledgeable sales consultant, ensured all of our questions were completely answered. More

by Dbiello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Acura of Berlin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 29, 2025

Very satisfied from start to finish with sales rep. Delivery was ready as scheduled. No pressure from sales rep.. More

by THOMASBOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 28, 2025

Jonathan goes out of his way to make sure the experience is great. Great experience More

by W.WYCKOFF
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Nov 28, 2025 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

November 25, 2025

Always good service with no issues! Thank you for many years of great service! Sticking with the Acura Brand for sure! More

by PecanTan1025
Recommend Dealer
Yes
Employees Worked With
Anaia Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaia Oquendo
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Nov 25, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 24, 2025

Great service On time as promised, good communication, great service with loaner car Easy schedule the drop off and pickup More

by Zbigniewkuziora
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Nov 25, 2025 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

November 24, 2025

I had a great experience with Leo at Acura of Berlin! He answered all of my questions and made the buying experience easy. I highly recommend! More

by KB2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

November 23, 2025

Service personnel at Acura Berlin was very professional. He explained what was going to be done to vehicle and estimated cost, which turned out to be lower in cost than had expected. I was over joyed with t More

by Tanishadryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anaia Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaia Oquendo
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Nov 24, 2025 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

November 19, 2025

I am always treated very well. Berlin Acura always advises me in my best interest. They are a trusted advisor. More

by BradP
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
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Nov 19, 2025 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

November 18, 2025

Leo was a pleasure to work with. Truly cared about helping us find the exact car we wanted. I highly recommend him…thanks Leo. More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2025 -

Acura of Berlin responded

Thank you so much for choosing Acura of Berlin! Please let us know if we can be of any more assistance. Eric Diaz General Manager 860-829-3787

November 15, 2025

Jonathan was very helpful and clearly explained everything that needed to be fixed with the car More

by Anna.legere2010
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Report | Print
Nov 15, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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