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Acura of Berlin

Berlin, CT

4.7
1,133 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,133 reviews

June 01, 2025

My husband and I had THE best experience with Berlin Acura! Jim at Berlin Acura was amazing! Charismatic, sweet, and incredibly polite—he made us feel comfortable from the start. He was very informa More

by Melissalct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

May 30, 2025

The service was very good. The service team was very courteous and informative. I especially loved the fact that my car was nice and clean when I picked it up. More

by cswatrvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

May 29, 2025

Very responsive and customer friendly. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. More

by Joe M
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sankar
May 29, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

May 29, 2025

Leo was great to work with! Very knowledgeable about Acura and was able to compare to other vehicles. Response time was great, quick to answer emails and messages. Bought an ADX More

by Kat S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

May 26, 2025

Flawless experience, great price and smooth process. The car exceeds all expectations. I highly recommend Jim and the team at Acura of Berlin. A++++ More

by Sharancrabtree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

May 25, 2025

Jim was great, we had a negative experience at another Acura Dealership and we were getting passed around with no one that was willing to take the time to really go over the car we wanted with us. I calle More

by Startaglia11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

May 23, 2025

Great experience. Everyone was very helpful and the deal was put together quickly and efficiently. More

by BKOHL7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 23, 2025

I had Rob as my service manager. He answered my questions and kept me informed throughout the process. More

by BJMCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Moffa
May 23, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 23, 2025

They had the car I was interested in ready to go. Jim took me on my test drive and gave me time to think about which version of the RDX I wanted. Everyone I worked with at Acura of Berlin were profe More

by cnassau63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Acura of Berlin responded

Thank you so much for choosing Acura of Berlin! Please let us know if we can be of any more assistance. Eric Diaz General Manager 860-829-3787

May 22, 2025

Very easy to purchase, and was very knowledgeable about the car and its accessories. Good More

by Dillsoule
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Acura of Berlin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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