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Acura of Berlin
Berlin, CT
792 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 792 reviews
January 31, 2024
All was good. No issues. Car was done on time. I thought the transmission fluid was real expensive to change? No issues. Car was done on time. I thought the transmission fluid was real expensive to change? More
by Dmonllos141
Verified Customer
Helpful January 31, 2024
In for a warranty repair. All went well though I wish communication was better. I was left not knowing if I needed to rent a car or when the car would be ready. Calls and text All went well though I wish communication was better. I was left not knowing if I needed to rent a car or when the car would be ready. Calls and texts were not returned More
by MARGARET.FINNEGAN
January 31, 2024
Excellent The service is that good I don't mind driving from New haven It's worth it from New haven It's worth it More
by NAKIA.DAWSON
January 30, 2024
The most seamless process I have ever encountered while purchasing a vehicle. Friendly and welcoming staff. purchasing a vehicle. Friendly and welcoming staff. More
by Shannettediaz
January 30, 2024
Excellent experience I had a great experience with the staff at this dealership. I would keep coming all the way from Waterbury to here staff at this dealership. I would keep coming all the way from Waterbury to here More
by Esurreira
January 29, 2024
Very helpful and quick. Reasonable cost which was actually slightly less than the original estimate. Reasonable cost which was actually slightly less than the original estimate. More
by dicex1024
January 29, 2024
Positive Easy to schedule and the team are knowledgeable I have great experiences when I need service I throughly trust the dealership with my vehicles I have great experiences when I need service I throughly trust the dealership with my vehicles More
by KALLEN407
January 29, 2024
Everyone was very friendly, welcoming and professional. The showroom is very clean and comfortable. Our sales experience was excellent. The showroom is very clean and comfortable. Our sales experience was excellent. More
by marujulie1
January 29, 2024
Prompt, friendly, and reasonable. Everyone was nice and attentive. I always have a good experience. Everyone was nice and attentive. I always have a good experience. More
by Abdulwhartonsaddler
January 29, 2024
Thanks to Jonathan for such great service, communication and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and you made sure I didn’t leave without it. Great personality Great person Thank You… More
by Ace
Employees Worked With
