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Acura of Berlin
Berlin, CT
1,156 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,156 reviews
August 30, 2024
Very professional and friendly and has your vehicle in and out in a timely manner and out in a timely manner More
by Jules
Employees Worked With
August 30, 2024
My experience here has always been nothing more than amazing. Clean environment and friendly staff amazing. Clean environment and friendly staff More
by Jules
Employees Worked With
August 28, 2024
Bought my first Acura ZDX from here and was so happy with how seamless the experience was! Love it. how seamless the experience was! Love it. More
by cdij
Employees Worked With
Other Employees :
Claudia Dijmarescu
August 28, 2024
Had a great experience with Claudia and Acura Berlin! They were great and super helpful. Would highly recommend using them for your Acura purchase They were great and super helpful. Would highly recommend using them for your Acura purchase More
by Mditomm6
Employees Worked With
Claudia Dijmarescu
August 28, 2024
All aspects of the process were managed, professionally, timley, friendly and customer focused. They were informative but did not try to convince me into purchasing add-on that I did not want. timley, friendly and customer focused. They were informative but did not try to convince me into purchasing add-on that I did not want. More
by bstevqm
Employees Worked With
Claudia Dijmarescu
August 27, 2024
Buying experience was adequate. Process took longer than it should have, and a mistake was made in the finances although it was corrected. Process took longer than it should have, and a mistake was made in the finances although it was corrected. More
by DENHART67
August 23, 2024
Pleasant, accommodating and professional. Answered questions without hesitation. Great costumer service. Got me in last minute without a problem. Answered questions without hesitation. Great costumer service. Got me in last minute without a problem. More
by jrosa1178
Verified CustomerEmployees Worked With
August 23, 2024
Prompt service, excellent attitudes, wonderful mechanics. My car runs great! Will be a lifetime customer. My car runs great! Will be a lifetime customer. More
by peterbennett88
Employees Worked With
August 23, 2024
From the moment we arrived at Acura of Berlin, we were greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on t greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on the process and gave us valuable information to think about. We went on to a couple other dealerships ending up going back to Acura of Berlin. Jim impressed us from the get-go with his “tell it like it is” and keeping things “real” personality, which we appreciated. The whole process was very smooth from start to finish which included Brendon Hines and Tom Suchojad, Business Manager. Everyone was very friendly and knowledgeable. We are looking forward to the new car experience with Acura of Berlin and I know that we will be well taken care of! More
by JOSZW
August 22, 2024
Claudia was a pleasure to work with. She shared many details about my new MDZ and answered all of my questions. She shared many details about my new MDZ and answered all of my questions. More
by DAWNHOWE
