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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.7
1,114 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,114 reviews

May 12, 2024

Personal muy amable y servicio rápido. Te ofrecen café, té, agua o un snack mientras esperas por tu servicio, también si tu carro tiene alguna falla te lo dejan saber para que hagas tu p More

by NAIREL_412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Acura of Berlin responded

It's great to hear that Keith was able to help you outWe aim to ensurere everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 12, 2024

I was able to experience both sales and service for my purchase. There was a recall part that needed to be installed. Claudia kept me informed about the progress of the service, and everything was as ad More

by jwh12181
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Dijmarescu
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May 12, 2024 -

Acura of Berlin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 12, 2024

Both, Brandon and Jim Pompei made my RDX buying experience as smooth as possible without feeling pressured. Making me feel comfortable and confident about my purchase. More

by alemana1890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Brandon and Jim were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

May 10, 2024

Courteous service. Good workmanship. Staff communicates well with the customer, and keeps you updated. No issues with the process. More

by rletk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 09, 2024

Brandon and his team made the trade in process simple. The price was unbeatable to start. Love my new RDX More

by jenniferlyn1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Brahushaj
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May 09, 2024 -

Acura of Berlin responded

Thank you for your feedback on your recent visit to Acura of Berlin. It's great to hear that Brandon and the team were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

May 09, 2024

Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do. More

by MICHAEL_LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Michael! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

May 06, 2024

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle More

by cameronrozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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May 06, 2024 -

Acura of Berlin responded

Thanks for sharing about your experience with Jamie here at Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

May 05, 2024

Clean faculty, nice friendly people. Good pricing on oil and filter change. Would recommend to friends and family. More

by TEAEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Battistini
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May 05, 2024 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Gina met your service expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years! Eric Diaz General Manager 860-829-3787

May 05, 2024

Friendly, courteous, comfy, and great value. This is an old school dealership that treats you like a person and I will be back! Thank you! More

by Paul Paniccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
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May 05, 2024 -

Acura of Berlin responded

Paul, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

May 02, 2024

Service was good and happy to get serviced earlier than scheduled and was attentive to my questions. More

by Phaychithsanith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
May 02, 2024 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

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