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Acura of Berlin
Berlin, CT
1,147 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,147 reviews
June 07, 2024
Brandon and his crew especially Claudia were exceptional. Recommended to neighbor already to call and schedule an appointment Recommended to neighbor already to call and schedule an appointment More
by andrea.m.cestone
Verified Customer
June 07, 2024
Great experience with Acura of Berlin, Jim made the experience seamless, easy, and fun. Got our first Acura and would recommend Acura of Berlin to everyone! :) experience seamless, easy, and fun. Got our first Acura and would recommend Acura of Berlin to everyone! :) More
by Katherine Pierce
Employees Worked With
June 05, 2024
I was in for B17 maintenance for my 2019 Acura RDX. Jaime took the time to explain the services that were scheduled to be done, as well as, look at the records to see if I was or was not due for anyth Jaime took the time to explain the services that were scheduled to be done, as well as, look at the records to see if I was or was not due for anything else. More
by LINDASERRAO
June 05, 2024
Extremely professional and customer focused. No gimmicks, just quality service addressing all of the customer needs. Couldn’t ask for a better experience! No gimmicks, just quality service addressing all of the customer needs. Couldn’t ask for a better experience! More
by Bill B
June 03, 2024
Great experience. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. More
by jphollister22
June 01, 2024
They provided excellent service and were so kind to me, They also went out their way and straightened my steering wheel when they didn’t have too They also went out their way and straightened my steering wheel when they didn’t have too More
by Mohamed
May 31, 2024
Jonathan was excellent. This is the second that I have had the opportunity to have him as an advisor. He answers my all question and follows up with any information that I’m This is the second that I have had the opportunity to have him as an advisor. He answers my all question and follows up with any information that I’m seeking. More
by Naya88.jk
Employees Worked With
May 31, 2024
Claudia is an excellent Acura product specialist. She walked me through different products and made me feel comfortable with my purchase. She followed up and answered every question I had. Lucious th She walked me through different products and made me feel comfortable with my purchase. She followed up and answered every question I had. Lucious the sales manager also kept in contact me to make sure all of my concerns were addressed.. I would definitely give Claudia and staff at Acura 5 stars. It was an overall great experience. More
by johnson5000
