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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.7
1,106 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,106 reviews

March 11, 2024

The staff at Acura of Berlin were professional, friendly and attentive throughout (and after) the entire sales process. More

by Berlin Resident
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Brahushaj
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Mar 11, 2024 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

March 07, 2024

Everyone was very kind and helpful during the process. If I felt I didn't understand something at any point in time they would take the time to explain it to me. They mad me feel comfortable and it was al More

by Kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Budaj, Erik Brahushaj
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Mar 07, 2024 -

Acura of Berlin responded

Thank you, Kat, for sharing your experience with us! We're happy to hear it went well and congratulations on your new vehicle! We truly appreciate your feedback! Eric Diaz General Manager 860-829-3787

March 07, 2024

This was my first time at an Acura dealership. And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer More

by Hector Flores Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Budaj, Erik Brahushaj
Report | Print
Mar 07, 2024 -

Acura of Berlin responded

Thanks, Hector, for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 06, 2024

Great love it. My self and my Wife. We, like to said, that Mr. Pompei wis a great sellsman, he, hellp us a lot. More

by Jvegaalta1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Report | Print
Mar 06, 2024 -

Acura of Berlin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eric Diaz General Manager 860-829-3787

March 06, 2024

I would highly recommend this car dealership. The whole process was very smooth and easy and they were super. More

by cweldennutmeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diyan Sheikh
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Mar 07, 2024 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Diyan, Brandon, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 05, 2024

Staff very polite and very accommodating Sales person was very knowledgeable about the vehicles I'm very pleased More

by glenys.rios
Recommend Dealer
Yes
Employees Worked With
Erik and Brandon
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Mar 05, 2024 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

March 05, 2024

Always a pleasure everybody is very nice and efficient Easy to schedule pleasant to work with More

by Aimee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Mar 06, 2024 -

Acura of Berlin responded

Aimee, Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 05, 2024

Everyone was professional and courteous and met the needs of the car to my satisfaction More

by Lonniebooker43
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Report | Print
Mar 06, 2024 -

Acura of Berlin responded

Lonnie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

March 02, 2024

Very clear about the car, thorough maintenance service Prompt contact and fair and honorable Respectful More

by ronald.kiener
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Report | Print
Mar 03, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ronald, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

March 02, 2024

Lucious and Claudia were a dynamic duo. They took great care of us. We felt very welcomed and informed throughout our purchase of our new lease. More

by michaelhiggins34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucius Ulett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Dijmarescu
Report | Print
Mar 03, 2024 -

Acura of Berlin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Michael, for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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