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Acura of Berlin

Berlin, CT

4.8
1,359 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,359 reviews

January 10, 2026

Both Joe Kanaan and Jim Pompei were excellent to work with. I told them what I was interested in and they made it happen . Would recommend both of them to anyone looking for an Acura. More

by RONALDMILARDO
Recommend Dealer
Yes
Employees Worked With
Joe Kanaan and Jim Pompei
Jan 11, 2026 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

January 10, 2026

Raj is awesome. He is knowledgable and easy to work with. He would make himself available, spend the time to answer my questions and handle any issues along the pr More

by ocean
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2026 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

January 07, 2026

It was the best experience I've had quick and easy no long waiting definitely would refer them More

by sam06927
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Suchojad
Jan 07, 2026 -

Acura of Berlin responded

Thanks for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

January 06, 2026

He was great He made the process quick and painless. Amazing experience He was very knowledgeable More

by Frankie.quaranta
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Navaraj Sankar
Jan 06, 2026 -

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

January 06, 2026

I had a very pleasant experience with Acura of Berlin. My family was very loyal to another Acura dealership for years before we relocated, so we were hesitant to try a new dealership, but we were very sat More

by marissarosa311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kanaan
Jan 06, 2026 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

January 06, 2026

Raj was great, very helpful. Great experience overall and bought the car from Acura Berlin More

by JC
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Acura of Berlin responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Eric Diaz General Manager 860-829-3787

January 05, 2026

Everyone, especially Johnathan Roath, are simply amazing ! Above and beyond ! And coming from a Acura family (my family member ,owns Acura Of Auburn) great dealerships, both of these places ! More

by edflemke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

January 05, 2026

I was lucky to have Raj Sankar as my salesperson. He was pleasant, knowledgeable and efficient. My questions were all answered without hesitation, accurately and completely. He spent all the time we More

by MICHAEL.DELSOLE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

January 05, 2026

Very helpful and trustworthy. Helped me find my dream car and helped me through the whole process. More

by jlrollins7295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Pascual
Jan 05, 2026 -

Acura of Berlin responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Eric Diaz General Manager 860-829-3787

January 05, 2026

Jim was great the process was seamless. I been wanting an Acura for so long and with his help I was able to get exactly what I was looking for ! More

by LENIECIABUTLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Suchojad, Christian Rich
Jan 05, 2026 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

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