Acura of Berlin - Service Center

Johnathan helped a lot and he took ownership of this repeated problem- an oil leak that started after a major repair job on my car After 3 attempts to repair it by the garage mechanic, the correct cau repeated problem- an oil leak that started after a major repair job on my car After 3 attempts to repair it by the garage mechanic, the correct cause was finally identified and repaired Thank you and thanks to Johnathan ! More

Always great service. Everyone is professional and courteous. Keep up the good work. Thank you! Everyone is professional and courteous. Keep up the good work. Thank you! More

Very friendly, Keith was on top of his game. Would definitely come back for service Would definitely come back for service More

Professional and prompt. I have known Keith Davis for many years and he is always friendly and courteous. I have known Keith Davis for many years and he is always friendly and courteous. More

Customer service manager Matthew was outstanding, he was able to get me service ASAP thanks able to get me service ASAP thanks More

The dealership is clean, friendly and efficient. They are honest with their work and don’t take advantage of the customer which I appreciate in a dealership. I always come here although I have other They are honest with their work and don’t take advantage of the customer which I appreciate in a dealership. I always come here although I have other Acura dealerships closer to me. More

Keith was very professional and took care of me quickly and effectively. Overall great service. and effectively. Overall great service. More

Great friendly service, very helpful and told me everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees More

My service experience was excellent. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. They provided a video recap of the inspection and was very clear regarding their findings and recommendations. I felt like I was treated like family. Would highly recommend this dealership to any Acura owner. More

John was nice but not all my problems were solved. I still have multiple issues with the car and was told you could not fix them. I find this hard to believe so I guess I’ll have to find another deale I still have multiple issues with the car and was told you could not fix them. I find this hard to believe so I guess I’ll have to find another dealer. I was very specific as to what I wanted done. I really didn’t need you guys wasting time and money checking my tires and brakes. The car had less than 7000 miles on it. I wanted the radio and navigation fixed. It wasn’t. More