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Acura of Orange Park
Jacksonville, FL
291 Reviews
Acura of Orange Park excels in customer service from buying to service and ownership. Our sales staff is honest and fair and will work as hard as possible to help you get in the vehicle that best suits your needs. Once you've purchased, be sure to come back to us to get the best available service for your Acura. Our technicians have specials tools unique to your vehicle, assuring you that you'll get the proper service to keep your Acura in top shape.
We understand that you value your time and money, so we work hard to save you both. Buying is easy when you can search our inventory, research models, get financing, and more online. Scheduling service appointments and ordering parts takes just seconds through our website. Also, don't forget to check back frequently to see and take advantage of all of our specials on new and pre-owned vehicles, service, and parts.
Feel free to contact us at any time with your questions and concerns. We hope you have an excellent experience at our dealership, and we want to hear your comments.
We offer a variety of services from car buying to car repair, auto parts sales to financing. Visit us at 7200 Blanding Blvd. in Jacksonville or call us at (855) 314-5737 today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 291 reviews
August 28, 2023
I couldn't be happier with the exceptional service provided by the sales team at Hanania Acura of Orange Park. They took the time to understand my needs and guided me through the entire process with e provided by the sales team at Hanania Acura of Orange Park. They took the time to understand my needs and guided me through the entire process with expertise. Kudos to Mr.Elnasharty, Mr Atallah and even Mr. Malek, for going above and beyond to ensure customer satisfaction. More
by A_CabMem
Employees Worked With
Helpful June 23, 2023
I just purchased a new TLX and worked with Andrew. He is extremely professional and easy to work with. I also appreciate that he drove the car to my home and we finished the deal there - super conveni He is extremely professional and easy to work with. I also appreciate that he drove the car to my home and we finished the deal there - super convenient! Even after the sale, he’s been readily available and responsive to answer any questions that I have. Any car purchase that I have going forward, I’ll make sure to deal directly with Andrew. It was a very positive experience from start to finish. More
by Grace147089
Employees Worked With
June 13, 2023
I would like to thank Julia Burchfield, Mark Hanania, Mr. Nadi Malek and Bob Damelio. My car purchasing experience at Acura of Orange Park was superior, Julia Berchfield was very attentive, kind and her know Nadi Malek and Bob Damelio. My car purchasing experience at Acura of Orange Park was superior, Julia Berchfield was very attentive, kind and her knowledge of all the vehicle features was top notch. I have never experienced such a relaxed atmosphere during the whole process they even provided me an excellent meal from a Spanish restaurant on the day I signed all my documents. I am looking forward to a great vehicle service experience from the team at Acura of Orange Park. More
by Pedro A. Caliz
Employees Worked With
Other Employees :
Julia Berchfield, Mark Hanania, Nadi Malek, Bob Damelio
June 06, 2023
While the associates at this location are great it is absolutely absurd that there is a 200 fee for JUST a diagnostic to turn lights off. I bring my car to this location to be serviced often and I advise absolutely absurd that there is a 200 fee for JUST a diagnostic to turn lights off. I bring my car to this location to be serviced often and I advised them what was happening and was told that if there was no work ,there would not be a a fee. Well 200 later that was a lie. I'm very disappointed because normally I don't have any issues with this location. More
by tomeche89
Employees Worked With
April 04, 2023
Be sure to watch financing carefully. We were given a price for the car but price was increased on final paperwork. Very sneaky. Won't do business with them in the future. We were given a price for the car but price was increased on final paperwork. Very sneaky. Won't do business with them in the future. More
by Rsimm
Employees Worked With
March 13, 2023
I have been bringing my car for service since 2015 on a regular basis. This time service was very poor even after making an 8:15am appointment I had to sit for six hrs and left at 2:15pm. They didn’t clean regular basis. This time service was very poor even after making an 8:15am appointment I had to sit for six hrs and left at 2:15pm. They didn’t clean the car, had to send it back still didn’t vacuum the trunk. Service took too long four hrs. just for oil change and fixing rear windshield hose leak. Car washing/sealant took two hrs. still not done properly. Was very disappointed. Have to think twice to bring my car back to your place or not. More
by Shashi.makker
Employees Worked With
Went for service, worked with Rick.
January 09, 2023
Courteous and friendly people. Service advisor even got me a better coupon for Oil Change Service and inspection. Rick Goerz is superb and kept me informed. Wait is not long even Service advisor even got me a better coupon for Oil Change Service and inspection. Rick Goerz is superb and kept me informed. Wait is not long even with a computer update and car wash. It is the beginning of the new year and Rick made it for a good start of 2023. Thanks. More
by GerryB
Employees Worked With
Rick Goerz
January 06, 2023
Alex Cockrell was great. Bought a 2023 MDX from him, very knowledgeable of the car and he made the buying experience easy. Highly recommend Alex Cockrell!!! Bought a 2023 MDX from him, very knowledgeable of the car and he made the buying experience easy. Highly recommend Alex Cockrell!!! More
by Joygoethe
Employees Worked With
Alex Cockrell
