Acura of Peoria

Excellent Service John Lozano was great to work with and answered all my questions. Brian Peters did a great job explaining the lease and buy options. My car is awesome John Lozano was great to work with and answered all my questions. Brian Peters did a great job explaining the lease and buy options. My car is awesome More

Outstanding Service From start to finish, Alex Gonzalez was so professional and helpful. He worked with me to test drive an RDX and then made the process so easy to buy o From start to finish, Alex Gonzalez was so professional and helpful. He worked with me to test drive an RDX and then made the process so easy to buy one with the exact trim and style I wanted. More

Manager screws it up. Was ready to make a purchase. Paul Brown came in and screwed the deal. John Lozano was great. I was looking to makes a purchase. Paul Brown was the wo Was ready to make a purchase. Paul Brown came in and screwed the deal. John Lozano was great. I was looking to makes a purchase. Paul Brown was the worst. More

Great Experience We dealt with Adam Rosen via email to start our process of purchasing a new MDX. When we went to the dealership on Saturday Adam was waiting for us as We dealt with Adam Rosen via email to start our process of purchasing a new MDX. When we went to the dealership on Saturday Adam was waiting for us as scheduled and made the purchasing process a breeze! More

Amazing Experience ... Stellar Customer Service This was first visit to Acura Peoria. I have had heard great things about them from my friends and colleagues. Even before reaching dealership, they This was first visit to Acura Peoria. I have had heard great things about them from my friends and colleagues. Even before reaching dealership, they had timely followed up to setup appointment with Rey Jacinto for MDX 2017. Must say, my car buying experience was no less than exception, and Mr. Rey was very patient to explain nitty-gritties of MDX and eventually worked ... now I am happy owner of MDX 2017. I also work Ray Garcia from finance, amazing person, very detailed and explained point by point each details. Definitely would recommend to family & friends. Go and meet Mr. Rey Jacinto, you will thank me later. More

AMAZING experience I have back in an Acura for about a week now. I had driven Acura in the past and always loved them. About 7 years ago I went to another vehicle; when I have back in an Acura for about a week now. I had driven Acura in the past and always loved them. About 7 years ago I went to another vehicle; when it was time to look for something newer after much research and test driving of many other brands I am back to Acura. I have always loved Acura but I had to find something that was going to fit the needs of my family and my budget. Of course when I drove the RDX I loved it 1 block from the dealership. It was hands down the vehicle I really wanted. I was already so frustrated with my dealings with other sales persons and frustrated with the whole buying process that when I contacted Alex Gonzalez at Acura of Peoria he got an earful! lol He was more then understanding and I could really tell he was listening to me and not just trying to sell me something and move on to the next client. I had advised that I don't buy the same day; that is not how I do things I have to see all the numbers and do my research and think about it. I said "it this is the car for me and it is meant to be then the car will still be available when I make my decision" Alex didn't push or try to force the sale he was the exact opposite of the 6 other sales people I had dealt with at other dealerships. He didn't call me every day/multiple times a day which is just plain annoying and is the quickest way to not get my business. Alex respected the fact that I asked for time to think about it. That means so much to me, may be just a little thing to some people however to me that was huge. I wasn't sure about driving to Peoria to buy a car as that is a 40 minute commute for me, however I wanted to see an Acura and had been blown off by Acura of North Scottsdale so I decided to make the drive. I am go glad I did. Everyone I worked with was great and even when I was waiting others in the dealership would talk with me and really made me feel welcome. I had a couple minor things I noticed after I purchased and had drove it for a few day (I purchased pre-owned) I reached out to Alex and he got me set up with service on the day and time that worked best for me. I worked with Vince in service what a great guy. The customer service level throughout all of Acura of Peoria was outstanding!!! Sadly at most places customer service has gone out the window. I was nice to see that some places still value their clients and value high level of customer service. I am very excited to be back in an Acura and very the top happy with Acura of Peoria. Best of all my RDX is son approved.. that's a big deal in my family! lol More

Exceptional Service I met Rey Jacinto when I came to the dealership. He does not pressure customers, but rather listens to what the customer needs. He is extremely knowle I met Rey Jacinto when I came to the dealership. He does not pressure customers, but rather listens to what the customer needs. He is extremely knowledgeable about other cars and was able to help me identify the differences. I did not intend to buy an Acura, but when Rey showed me a car that matched what I was looking for, I knew this was the perfect car for me. I would refer Rey to any person I know who is looking for a car. He does everything in his power to make buying a car a fun and smooth process. He followed up on my questions, but was not pushy - giving me time to make a good decision. Thank you Rey - I love my Acura! More

GREAT experience This review is long overdue. I purchased my 2016 RDX in August 2015. I had such an incredibly smooth, pleasant experience with Philip Watkins - have n This review is long overdue. I purchased my 2016 RDX in August 2015. I had such an incredibly smooth, pleasant experience with Philip Watkins - have never (not for one second) regretted my decision. No tricks or "gotchas" and that was just my purchase experience. Where Acura of Peoria really stands out is the customer service post-purchase. Periodically, I'll get a phone call from Philip just wanting to check in and ensure that the RDX is still working great for me - and if there was anything I needed that they were there for me. I live in Tucson and visiting Peoria doesn't come very often but recently I had a little issue with my visor. I was headed up to Phoenix for another reason on a Sunday (when their service department wasn't open), but Philip said I could drop by Sunday anyways and he would see what he could do about my visor. After 10 minutes, he had fixed it and I was on my way! After over a year, their commitment to customer service continues to impress me - long after Philip's "sales piece" of the transaction was complete. Highly, highly recommend this dealer (and Philip!). More

A+ service Rey Jacinto was a great salesman. He listens to what the customer wants and finds vehicles that match or are close. Rey listens to the price you want Rey Jacinto was a great salesman. He listens to what the customer wants and finds vehicles that match or are close. Rey listens to the price you want to be around and does everything in his power to make it happen. Thank you Rey Jacinto you are amazing! More

New Car Sales Experience We worked with John on buying a new car and it was painless and easy! Everyone we met with was very friendly and helpful and we enjoyed our experience We worked with John on buying a new car and it was painless and easy! Everyone we met with was very friendly and helpful and we enjoyed our experience! More