Advantage Chevrolet of Hodgkins

They graciously invite my car inside and begin fulfilling my service appointment. I paid at the finance counter and waited on the waiting area. Because of Covid the usual refreshments not available,.. I und my service appointment. I paid at the finance counter and waited on the waiting area. Because of Covid the usual refreshments not available,.. I understand! Service was even sooner than expected and much appreciated. Customer service actions seem well trained. (I'm a previous CPS store manager where we made service a TOP priority Thank you! More

Great customer service. Was a little longer than wait than told but other than that it was great. Loved the video of my car inspection than told but other than that it was great. Loved the video of my car inspection More

I waited 3 hours for an oil change and inspection. I had an appointment and arrived on time. The car was in the bay for about an hour before anybody looked at it. Granted I got the car washed but that too an appointment and arrived on time. The car was in the bay for about an hour before anybody looked at it. Granted I got the car washed but that took only about 20 minutes. I did the cabin and air filter replacement myself. Cost me $30 and 15 minutes of my time to replace them. As for the tires the BF Goodrich G-Force A/S tires have a 45,000 mile warranty. The tires only have about 15,000 miles on them. I don’t do burn outs and the tires where nowhere near the tread wear markers. The service receipt said the tires couldn’t be rotated because they were rotational. Prior service receipts said they had been rotated. The car has staggered tires which can be rotated from right front to left front and right rear to left rear. I can just imagine how much longer I would have waited if all the recommended service was performed let alone how much of a hit my credit card would have taken. More

We loved our saleswoman Joslynn. She was very attentive to our wants and was very patient with us. We bought the car we wanted HOWEVER when we arrived home we noticed the car had dents in the door and trun to our wants and was very patient with us. We bought the car we wanted HOWEVER when we arrived home we noticed the car had dents in the door and trunk even though they said there were none. More

Cyril was very nice,sweet kind and very understanding. He was very patient with my father that does not speak any English..I do recommend him. was very patient with my father that does not speak any English..I do recommend him. More

I guess this poor review is more about myself than the dealer, Because I let them screw me, and when I say screw, the bad thing is I knew it was happening and let it happen, but trust me they will never g dealer, Because I let them screw me, and when I say screw, the bad thing is I knew it was happening and let it happen, but trust me they will never get my business again. Discounts that didn't materialize, fake trade in values on paper that were lowered on the final paperwork, I had my own financing and they effectively forced me to use theirs etc. etc. More

Salesperson was great - very well versed in product. Made the process extremely easy. However, Finance guy, Mr Bear (sp?) took a few hours to get paperwork complete and was terse and a bit arrogant- for a ne the process extremely easy. However, Finance guy, Mr Bear (sp?) took a few hours to get paperwork complete and was terse and a bit arrogant- for a new customer to end the deal on a sour note with this guy was unprofessional. More

Had a great experience at Advantage Chevrolet and with salesman Josh Miller in helping us get into our new tahoe. Great service and very helpful salesman Josh Miller in helping us get into our new tahoe. Great service and very helpful More

Quick response, accurate diagnosis, and timely repair. Tell old man Robert’s he has a valuable team who are the key factors in maintaining a strong client commitment to your dealership. Not to forget Mike Tell old man Robert’s he has a valuable team who are the key factors in maintaining a strong client commitment to your dealership. Not to forget Mike Armstrong and your daughter Christal. Ray U More

Online salesman Dan was great informing me on the vehicle I was looking for.Salesman Andrew was very knowledgeable introducing me & telling me bout the car. I was looking for.Salesman Andrew was very knowledgeable introducing me & telling me bout the car. More