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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,181 Reviews

2,181 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 26, 2022

I scheduled the work with Cynthia Tena, service consultant. My independent mechanic is retiring this February. After the warranty period I never used the dealers service dept. I have decided to More

by ladylock9545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
Nov 28, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 26, 2022

My car was only supposed to been inspected and I only should have been charged for that after going to pick my vehicle up I learned that they did an oil change without my permission and I was charged for More

by yvonnebooski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who it was everyone doesn’t have a picture
Nov 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 25, 2022

Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi More

by Tmoe39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2022

Prompt and courteous personel who did a great job. I will take it back for the next maintenance job. More

by lgaona853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Nov 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2022

They are there and help you with any questions, and I got my car back fast after having the engine replaced More

by adenc1415
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Nov 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 23, 2022

I was charged $180 for diagnostic check to add antifreeze to my car, the previous week I had the oil changed and all the fluids were supposed to be topped off. More

by dredavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Nov 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2022

Was thankful for the texts and emails reminding me that service was due. Smiling faces and fair price for oil change and tire rotation on my 2015 tahoe. More

by iwreckit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving this remarkable feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 21, 2022

Mostly curtious staff. I am sure I paid more than I would have at a small shop instead of going to the dealership. However, my problem was fixed quickly. At the same time o More

by roblapat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
Nov 22, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 18, 2022

Awesome services, helpful always looking to make you're experience good. Great follow up. Good experience More

by JJLEYVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 18, 2022

I had a problem with my tire sensors and explained that I needed it resolved and Julia scheduled service for me early morning, great service. More

by YNNOR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Nov 21, 2022 -

YNNOR53 responded

Thank you for your response, it's appreciated.

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