Advantage Chevrolet of Hodgkins - Service Center

I had an appointment for 1:30 pm. I checked in at 1:24 pm to pick up and install my second Key Fob that was missing from the date of sale. I checked in and was told it shouldn't take that long. I was there t to pick up and install my second Key Fob that was missing from the date of sale. I checked in and was told it shouldn't take that long. I was there till 5:14 pm. I went to the service counter to find out what the hold up is. My original service writer was nowhere to be found. I asked at the Gentleman in the next window (Alex Becker) if he could help me, he looked for my paperwork and found it laying on the other guys counter closed out. He got the keys from the keyboard checked my paperwork said it was ready and he's not sure why they didnt page me to get the paperwork, keys and car. All the buttons on the Key Fob worked fine. If you have to make an appointment for service and they know what your coming in for and tell you "it shouldn't take longer than an hour" and they know you'll be waiting it shouldn't take over Three and 1/2 hours. More

My visit was great every one was so nice and took me step by step on video to my phone. Showed me under neth my car that wild for me. Thanks for the great service I will be back. by step on video to my phone. Showed me under neth my car that wild for me. Thanks for the great service I will be back. More

Valerie and Robert did an excellent job.Not sure who Valerie and Robert did an excellent job. Not sure who the Mechanic who completed the work was but all was done very quickly. The work was done v Valerie and Robert did an excellent job. Not sure who the Mechanic who completed the work was but all was done very quickly. The work was done very quickly. More

From the beginning to the end, AS ALWAYS the service team is outstanding. Edwin was great! This is why I have and will continue to purchase a car from Advantage! is outstanding. Edwin was great! This is why I have and will continue to purchase a car from Advantage! More

Great service, customer service is top notch and makes sure that you know everything that is possibly needed and what has been done to the car during service. sure that you know everything that is possibly needed and what has been done to the car during service. More

Everyone I deal with at this dealer is very friendly and helpful. I enjoy talking with Valerie when I need service. She's such a delight to talk to and she always sets up an appointment when I need it. T helpful. I enjoy talking with Valerie when I need service. She's such a delight to talk to and she always sets up an appointment when I need it. The people in your service department are very helpful as well. During my recent visit, I asked how long the job would take. He told me about an hour and a half, and that's almost exactly how long it took. I always feel very well taken care of. More

Ms Valerie was great at getting me in on the day I needed. I work was completed sooner then I expected. Thank you for such great job. needed. I work was completed sooner then I expected. Thank you for such great job. More

Top notch , great service for my car, very good communication skills, kept me informed every step of the way, very knowledgeable in all areas.ok communication skills, kept me informed every step of the way, very knowledgeable in all areas.ok More