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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,137 Reviews

2,137 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 29, 2023

It was a pleasure to deal with Steve, Fabian and the rest of your team. They followed up on each detail and made the "out of town" car buying experience simple. I have already recommended your dealership t More

by Tim.watters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rekstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Grenfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Advantage Chevrolet of Hodgkins responded

Tim, I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 29, 2023

It was good, I received the service sooner than expected and it informed me what I needed to know More

by orozcogallardojuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 27, 2023

I came with a problem and left with the same problem, radio doesnt turn off still my battery died once already and left with nothing to show for my visit to fix my concerns, except a new tire alignment. More

by mspieles14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
Report | Print
Mar 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Advantage Chevrolet of Hodgkins does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 26, 2023

Vehicle arrived in a timely manner,just waiting on my other parts for my C8 mats etc and my front spoiler More

by wheeldealguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel
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Mar 28, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 26, 2023

Mike the general Manager was extremely helpful with answering my questions. also Steve Jaeger was a very polite and accommodating salesman. They got me my corvette within 5 months of placing the or More

by SUBWAYBART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jaeger
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Mar 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 25, 2023

I trust Advantage Chevrolet because they make sure they take care of the problem and their work is guaranteed. The employees are friendly and treat you with respect. More

by scm4832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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Mar 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 24, 2023

Unprofessional, clueless, no communication, lazy, cocky, mean, rude. I much rather go somewhere else with my experience here More

by OMARRIVERA6805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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Mar 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 24, 2023

Advantage’s truck center does a great job with all my service needs. They keep me well informed during the process and are very accommodating. More

by Tomb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 27, 2023 -

Advantage Chevrolet of Hodgkins responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Advantage Chevrolet of Hodgkins was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 24, 2023

Great attention with my request for new key fob. Parts and service were in sync getting the job done. More

by bml052507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in parts, Cynthia Tena
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Mar 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 23, 2023

Approximately $300 in parts and $1400 in service fees. For a < 3 hour job? Ridiculous. More

by JUNKEMAIL8541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
Report | Print
Mar 24, 2023 -

Advantage Chevrolet of Hodgkins responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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