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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,626 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,626 reviews

March 12, 2023

Billy is great, I went to 5 different toyota service station before and Advantage and is the best and most reliable then all of them put together. More

by ramanshetty007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review. We're thrilled to hear that you had a positive experience with our team at Advantage Toyota. We appreciate your kind words and hope to continue providing you with reliable service in the future!

March 12, 2023

The facility is clean and safe and spacious with close access to the local mall. We were greeted well, quickly and felt extremely welcome. I worked with William as my Advisor. He was extremely kind, g More

by eugeniamcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

The dealership was good and customer friendly and good to relate with easy to communicate with More

by JUMOKEKOREDE505
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 4-star review! We are pleased to hear that you found our dealership to be customer-friendly. Your feedback is greatly appreciated and we hope to have the opportunity to serve you again in the future.

March 11, 2023

Hi Frantz, James was a friendly and welcoming service advisor. Enjoyed our small talk and reassured me that my vehicle was in good hands. Unfortunately the customer waiting lounge was not the same exp More

by STEF.BAUTISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
Mar 13, 2023 -

Advantage Toyota Valley Stream responded

Stef, we are delighted to hear that James provided you with friendly and welcoming service. However, we are sorry to hear that your experience in our customer waiting lounge did not meet your expectations. Our team will take your feedback into consideration as a means of improvement. We value your business, and hope to have the opportunity to serve you and your family again in the future!

March 10, 2023

Got my Sequoia 23 , Thanks to Advantage Toyota especially to Chris Williams for keeping me me up to date, Awesome team, Thanks everyone 👍🏻 More

by Alanben79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena
Mar 10, 2023 -

Alanben79 responded

Thanks to Chris Williams for getting me my dream truck it was worth waiting also big thanks to everyone at Advantage 👍🏻

Mar 13, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave such a positive review, Alanben79! We are glad to hear that you had a great experience with our team, specifically Chris Williams. We will make sure to pass along your kind words to him and the rest of our team. Thank you for choosing Advantage Toyota for your Sequoia 23, we appreciate your business!

Mar 21, 2023 -

Alanben79 responded

You’re Welcome! But don’t disappoint me , You still owe me a front and back guard and a roof rack that was promised, it’s been a month and I’m still waiting

March 10, 2023

Everyone was great to talk too and very professional. I think one hour is very long for an oil change but overall it was great. More

by contoverosvincenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Advantage Toyota Valley Stream responded

Thanks, contoverosvincenza for the wonderful review of Advantage Toyota. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

March 09, 2023

I'm a customer of this dealership for 25 years. Everyone is helpful, courteous, patient. More

by amcangelosi46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you've been a loyal customer for 25 years and that our staff has been helpful, courteous, and patient during your visits. We hope to continue providing you with excellent service for many more years to come.

March 08, 2023

This dealership is clean the workers are professional and knowledgeable about your vehicles the service is very reliable More

by JULIENA826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Advantage Toyota Valley Stream responded

Thank you kindly for your feedback, Julien. We look forward to servicing you with the same level of satisfaction on your next and upcoming visits.

March 07, 2023

I was admitted immediately. I got prompt assessment of the condition of the car, my options and the cost. I had the car within the promised time frame. Mr Akin was exce More

by husaynalhusayni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review. We're glad to hear that you were taken care of immediately and received a speedy assessment and service for your car. We hope to continue providing you with excellent service in the future.

March 06, 2023

The service agent was talkative the most about non-related matters and I missed my inspection to assess the need for other services. More

by xtmoorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Dussap
Mar 09, 2023 -

Advantage Toyota Valley Stream responded

We are concerned that we didn't meet your expectations. Please reach out to us when you have the chance at wecare@aagny.net to discuss this matter further.

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