Back

Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,657 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
Contact Dealership

400 W Sunrise Highway

Valley Stream, NY

11581

Directions

By Type

Showing 4,657 reviews

February 08, 2023

Salesperson was very aggressive did make a good deal. But it took hours to pickup the car even when assured it would be ax 1 hour. then they tried to add charges last minute. Manager did honor the origin More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
im
Feb 13, 2023 -

Advantage Toyota Valley Stream responded

Jack, we regret to read your review as this is not typical feedback for Advantage Toyota. We strive to provide all our customers with our teams top tier skills and services to make sure everyone receives exactly what they want and need. We apologize for your frustration and if you would like to speak to someone more directly, please contact us at wecare@aagny.net. We would like to clear up any concerns you may need.

February 07, 2023

Good service long wait time. Good customer service and friendly staff. Would recommend to family and friends. More

by DGIETSCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our customer service and friendly staff. We apologize for the long wait time and will look into ways to reduce wait times in the future. Thank you for your recommendation to family and friends!

February 07, 2023

My experience with Advantage Toyota has always been great with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appo More

by Jack47k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your review, Jack. We apologize for the inconvenience caused by our limited scheduling and our IT software. We value your feedback and will consider all options to improve our service. We appreciate the positive remarks about Andy and Celine! Please don't hesitate to reach out should you require any assistance in the future.

February 06, 2023

Dealership staff was great, professional and listened to all complaints and addressed them to my satisfaction. I would recommend this dealership to any one who wants to purchase Toyota vehicle. More

by AFUAMK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your feedback and for recommending us! We are delighted that our staff was professional and listened to your concerns. It is our mission to provide the best possible customer service experience and we are glad that we were able to meet your expectations.

February 04, 2023

The service was great, the service personnel was good and was very helpful.thank you More

by summer01baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your positive review, summer01baby. We're glad to hear that you had a great experience with our service personnel at Advantage Toyota. Please feel free to reach out if you require any further assistance.

February 03, 2023

Thanks, thanks, thanks a lot ; did you know, you are the best in New York !!! More

by osnacauguste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Advantage Toyota Valley Stream responded

Thank you so much for your kind review, osnacauguste! We are thrilled to hear that you think we are the best in New York. We strive to provide excellent customer service and we appreciate your feedback.

February 03, 2023

Always a great experience from the time I got there to the time I left. More

by jwells15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We are delighted to hear that you had a positive experience with us here at Advantage Toyota. We strive to provide excellent customer service, and we are glad to see that it is being noticed.

February 01, 2023

The service was good, the wait wasn't too long but I didn't appreciate having to come back a 2nd time to get the problem fixed. Overall, it was a good experience. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your review, Rhonda. We apologize for any inconvenience caused by the need for a second visit to resolve the issue. We appreciate your feedback, and we hope you had a good overall experience.

January 31, 2023

From the first moment i stepped in to the dealership to the last second i was there the most friendly and knowledgeable sales person Mohamed Bamba was there for us. Very good experience with all the staff More

by leongor69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Bamba
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Los mejores Luis y Erik gracias 🙏 todo fue perfecto muy bien muy lindo carro gracias More

by ESPINALDENY14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
...
151
...